Guest Relations Executive

Join Canaves Collection, where luxury meets stunning landscapes, as our new Guest Relations Executive! Nestled in the iconic village of Oia on Santorini, our celebrated properties are dedicated to providing a uniquely personalized experience that leaves guests feeling cherished and valued. This is an incredible opportunity for anyone who is passionate about hospitality and creating unforgettable moments for our guests.Join our team as a Guest Relations Executive at Canaves Oia Suites , you will be the friendly face that guests first encounter, setting the tone for their entire experience. Your role will involve getting to know our guests, understanding their needs, and exceeding their expectations with genuine warmth and professionalism. Whether it's arranging a surprise for a special occasion or navigating a guest request, you'll be the expert in making magic happen!We're looking for someone who can craft memorable experiences, liaise between departments to ensure flawless service delivery, and handle guest inquiries with grace. If you thrive in a collaborative environment, have a flair for customer service, and enjoy working in a beautiful setting, we want you to apply!RequirementsExperience of at least 1-2 years in a guest relations or customer-focused role, preferably within luxury hospitalityA degree in Hospitality Management, Tourism, or a related field is advantageousAn outgoing personality, with excellent communication and interpersonal skillsFluency in English; proficiency in additional languages is a valuable assetAbility to handle guest inquiries and concerns proactively and professionallyStrong organizational skills and attention to detail to manage multiple tasks seamlesslyA passion for providing exceptional service and creating delightful guest experiencesResults-Oriented Sales EnthusiastFamiliarity with hotel property management systems (e.g., Opera) is a plusBenefitsCompetitive Remuneration PackageAccommodation on privately owned staff houses with WIFI, LaundryOne Meal daily in staff restaurant plus 1 Snack during shiftEnjoy free access to our state-of-the-art Staff Gym, fully equipped to support your fitness journey!Transportation services provided to and from staff residences and workplacesContinuous professional developmentOngoing training opportunities to enhance both soft and hard skills!Encouraging leadership and a friendly workplace atmosphereA working environment where you feel valued and appreciatedEmployee Recognition Programs Company team events and volunteering actionsUniformDiscounts and Family Rates in group properties in Santorini