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Guest Service Agent

Platinum Coastal Group · Jacksonville, FL

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WORK ARRANGEMENTON SITEINTERACTIONFrequent face-to-face guest contactThis entry-level role creates a smooth guest experience from arrival through departure while resolving questions and coordinating service requests. Greet guests and provide attentive in-person assistance Support reservations, arrivals, departures, and special requests Respond professionally to concerns and identify appropriate solutions Communicate guest needs to relevant hotel or venue teamsWhat Matters MostA strong fit is personable, dependable, composed in busy environments, comfortable starting conversations, attentive to details, and motivated to create a positive guest experience. Prior hospitality experience can be helpful, but many employers provide training for entry-level hires.Skills: teams,entry-level,training