Guest Services Agent/Valet
Hotel Arts Group · Calgary, Alberta, Canada
Apply & track with Apply EdgeHotel Arts is currently seeking an enthusiastic casual and full time Guest Services Agent/Valet to provide professional and friendly service while actively seeking out opportunities to assist all guests. This position will be a key player on the Front Office team of Hotel Arts. Job Details:Job Type: Full timeSchedule: Flexible schedule is essential. Must be available to work weekdays, evenings, weekends, and holidays. Here are a few main tasks this key role will be responsible for:Attend to all guests entering and exiting the lobby, promptly and professionallyAssist with all guest luggageEducate guests about hotel property and amenities, using the tools and training providedBe knowledgeable of the surrounding region, services, and amenities, in order to handle concierge inquiries accurately Manage the front-drive efficiently and effectively and in line with established standardsValet park vehicles in a safe manner and in line with established standardsMaintain the proper physical appearance of the front-drive, entrance, and lobby, communicating with housekeeping and maintenance departments as requiredEducate guests about hotel property and amenitiesMaintain a professional presence in the lobby area when between tasksMaintain the drive-by clearing sidewalks and driveways of garbage, snow, gravel, and any other debrisPerform other assigned comparable or transient duties that are within the domain of knowledge and skills required by the position descriptionOur ideal candidate will have:Hospitality industry experience is an asset5 Class Drivers License required, with the ability to operate an automatic and standard transmission proficiently. Must provide a clean Driver's Abstract with a minimum of 3 years experience as well as 3-year insurance and claims history record. Position may be subject to a criminal background check. Please apply online with your resume and cover letter to the attention of the Human Resources Department. Please include in your cover letter your years of experience in Front Office, Guest Services or Rooms and why you would be a great fit for our team.To learn more about Hotel Arts, please visit our website at www.hotelarts.caApplicants who do not already have legal permission to work in Canada will not be considered. Please be advised that only candidates selected for an interview will be contacted.Hotel Arts Group is an Equal Opportunity Employer.