Guest Services - Front Desk Agent - Residence Inn, North Conway, NH

Attention all aspiring hospitality professionals!We are looking to add to our amazing team at the Residence Inn by Marriott in the breathtaking town of North Conway, New Hampshire. Come Join us as a Front Desk Agent Full Time! Imagine yourself at the heart of a bustling hotel, where every day brings a new adventure and the chance to create unforgettable experiences for our guests. As a Front Desk Agent, you'll be the friendly face that welcomes visitors from near and far, ushering them into a world of comfort and exceptional service.Take advantage of our remarkable DailyPay feature, which allows you to receive your earnings on any day that you prefer. Furthermore, if you successfully refer someone to join our remarkable team, you have the opportunity to earn up to an astounding $500.

Responsibilities

Maintain a warm, welcoming and professional demeanor while interacting with all guestsCheck guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recordedAnswer the phone in a professional & helpful mannerFollow procedures on posting charges and settling guest accountsEffectively address and resolve guest problems to increase guest satisfactionBe knowledgeable of emergency procedures and Hotel policiesPractice punctuality for scheduled shiftsShifts: Flexible Schedule with AM & PM Shifts, Must have weekend availabilityJob Types: Full -TimePay: $18 Per HourKeywords: Hotel, Hospitality, customer service, receptionist, administrativeRequirementsCustomer Service ExperienceHotel Experience is a plus but NOT requiredReliabilityAttention to detailFOSSE knowledge a plus but NOT required BenefitsFull Time Benefits: Health & Dental Ins., PTO, 401K MatchingMarriott Hotel Room DiscountsCompany Wide Hotel Room Discount Program Referral Bonus Incentive Retention Bonus Incentive Annual Review Program Extensive Room for Growth Paid Training