Gym Manager

We're one of the UAE's fastest-growing fitness chains, known for vibrant street art, innovative design, energetic music and a strong community spirit. With thousands of weekly classes, industry-leading equipment and world-class trainers, we're redefining wellness journeys. We're not just a gym, we're a lifestyle destination, and we have exciting expansion plans ahead.The Role:We're looking for a dedicated, experienced Gym Branch Manager to lead our Dubai location. You'll manage branch operations, lead a talented team, and create a standout member experience that drives membership growth.

What You'll Do

• Oversee all aspects of branch operations, including staff management, member engagement, revenue generation and facility maintenance- Keep the facility clean, safe and well organised every day- Coach your team, give regular performance feedback and support their professional development- Build a positive, inclusive culture based on teamwork, accountability and excellent service- Develop strategies to improve member engagement, satisfaction and retention- Build strong relationships with members through personal interactions, and handle enquiries, concerns and feedback promptly and professionally- Plan and run sales and marketing initiatives to grow memberships and personal training sales- Set and achieve revenue targets, track KPIs and maximise profitability- Analyse market trends, competitor activity and member feedback to spot opportunities for growth- Create maintenance schedules and procedures that keep equipment running with minimal downtime- Work closely with department heads to keep operations running smoothly- Ensure compliance with health and safety regulations, industry standards and company policies- Manage budgets, control costs and find opportunities for savings and efficienciesWhat You'll Bring:- Proven experience managing branch operations in the fitness industry, with a record of meeting or exceeding targets- A recognised Personal Training or Group Exercise qualification- Strong team leadership skills and the ability to motivate a diverse team of fitness professionals and support staff- Excellent customer experience skills and a welcoming, supportive style- Experience with membership retention strategies and keeping satisfaction and loyalty high- Strong staff training and development skills- The ability to plan and deliver sales initiatives that grow membership and revenue- Good knowledge of industry regulations and legal and safety standards- Familiarity with CRM systems- Fluent Arabic (spoken and written)- Currently based in the UAE- A humble, knowledgeable and experienced leaderPackage:- Salary: AED 12,000 – 15,000 per month- Quarterly incentive, plus commission on group exercise and personal training sessions you deliver, on top of your salary- Employment visa provided- Annual flight ticket allowance, paid yearly- 30 calendar days of paid annual leave- Medical insurance (NAS)- Uniform provided- Education support and sponsorship for competitions- Schedule: 48 hours per week over 6 days, with up to 50 PT sessions per monthHow to Apply:Click Apply on the job link via the bio or website www.thefitstaff.com