Head Barista

Job Summary:The lead barista has proven ability to provide quality customer service and demonstrated knowledge of Specialty coffee products, equipment . The lead barista has responsibility for serving all products with high quality, friendly, individualized attention towards each customer. He/she is also responsible for making a difference to our customers by educating them about our premium Specialty coffees and sweets . They also provide technical guidance to new team members and assist in the training program. With the ability and experience to create new beveragesPRIMARY RESPONSIBILITIES – Assume responsibility for all aspects of the coffee production.– Be capable of completing and overseeing all daily operations of the coffee bars.– Management of baristas: customer service, preparation and presentation of beverages and information, operational procedures, merchandising.– Management of back of house operations: payroll, scheduling, ordering, and sales and profitability contribute ideas as far as operational flow.– Be “on-call” with the responsibility to respond to problems or fill-in when needed..– Cultivate a professional, friendly, efficient work environment .QUALIFICATIONS / EXPERIENCE– Excellent communication and teaching skills Infectious love of coffee..– Proactive approach to problem-solving and staff management.– Adaptability and the ability to creatively troubleshoot difficult situations.– Superior leadership capabilities; ability to work well within groups.– At least 3 years of experience in specialty coffee and the coffee industry.– Focused perspective on what a high-functioning coffee bar looks like and how to execute that perspective.– Be a model barista, both as far as bar skills, customer service and enthusiasm to share knowledge.– Previous management experience.