Head barista
Exception Patissier · Egypt
Apply & track with Apply EdgeAbout the Role
We are seeking an experienced and quality-driven Head Barista to manage our coffee operations across all branches. In this leadership role, you will report directly to the Operations Manager and be responsible for maintaining gold-standard beverage quality, training team members, optimizing inventory, and ensuring consistent execution across every location.
Key Responsibilities
Team Leadership & Development:Lead, mentor, and evaluate barista teams across all company locations.Coordinate with branch managers to build efficient shift schedules and ensure full shift coverage.Partner with the Training & Operations departments to onboard new hires and upskill current staff.Assist in the recruitment, interviewing, and technical evaluation of new baristas.Quality Assurance & Standardization:Master full menu knowledge, beverage preparation standards, and ingredient specifications.Ensure consistent quality and taste in every beverage served across all branches.Supervise and standardize daily espresso machine and grinder calibration (dial-in) for optimal extraction.Perform routine branch inspections to verify adherence to SOPs, presentation, and hygiene.Menu Innovation & Promotion:Test and develop innovative drink recipes, seasonal menus, and signature beverages.Align with the Operations Manager to roll out promotional campaigns and menu updates.Inventory & Wastage Management:Monitor stock levels for coffee beans, dairy/alternatives, syrups, consumables, and packaging across all stores.Coordinate timely supply requisitions to avoid stockouts while minimizing ingredient waste.Equipment Maintenance & Operations:Handle immediate troubleshooting for equipment failures during service hours.Oversee routine cleaning (opening/closing protocols) and schedule preventative maintenance for all coffee gear.Resolve escalated customer feedback related to beverage quality professionally.Reporting:Prepare periodic reports on team performance, waste metrics, equipment status, and branch compliance.Qualifications & Requirements:Minimum 3–5 years of progressive barista experience, with at least 1–2 years in a Head Barista, Lead Barista, or multi-unit supervisory capacity.In-depth expertise in specialty coffee, sensory evaluation, extraction science, milk steaming, and latte art.Hands-on experience calibrating, maintaining, and basic troubleshooting of commercial espresso machines and grinders.Exceptional leadership, communication, and interpersonal skills.Proven ability to multitask and travel regularly among branch locations.How to Apply:Interested candidates are invited to submit their resume and portfolio (if available) to: [mostafa.ahmed@exceptionpastry.com]