Head - Logistics & Distribution Centre Operations

Head – Logistics & Distribution Centre OperationsLocation: Dubai, UAEIndustry: FMCG / RetailEmployment Type: Full-timeAbout the RoleWe are seeking an experienced and results-driven Head – Logistics & Distribution Centre Operations to lead end-to-end logistics and distribution centre operations for a leading FMCG/Retail business in GCC.Key ResponsibilitiesLead the end-to-end operations of distribution centres and logistics functions, ensuring high service levels, efficiency, and operational discipline.Develop and execute logistics strategies aligned with business growth and customer requirements.Oversee warehouse operations, order fulfilment, picking, packing, dispatch, receiving, and inventory management.Manage transportation and distribution activities to ensure timely and cost-effective deliveries.Drive warehouse productivity, inventory accuracy, space utilisation, and process optimisation.Establish and monitor KPIs covering OTIF, order accuracy, inventory accuracy, productivity, delivery performance, cost per case/order, and warehouse utilisation.Lead continuous improvement, automation, WMS optimisation, and digital transformation initiatives.Ensure compliance with HSE, food safety, quality, regulatory, and company standards.Manage operating budgets, logistics costs, manpower planning, and capital expenditure.Build, coach, and lead high-performing logistics and warehouse teams.Partner closely with Sales, Commercial, Procurement, Finance, IT, and Supply Chain teams to ensure seamless operations.Identify operational risks and implement robust contingency and business continuity plans.Drive a culture of accountability, customer service, continuous improvement, and operational excellence.Candidate Profile12 + years of progressive experience in logistics, warehousing, distribution, or supply chain operations, preferably within FMCG, retail, food & beverage, or a high-volume consumer business.Proven experience managing large-scale distribution centres and multi-site operations.Strong track record in warehouse and transportation optimisation, cost reduction, and service-level improvement.Experience with WMS/ERP systems, warehouse automation, inventory control, and data-driven operational management.Strong commercial and financial understanding, including budgeting and cost management.Demonstrated experience leading large multicultural teams.Excellent stakeholder management, leadership, negotiation, and problem-solving skills.UAE/GCC experience is highly desirable.Bachelor’s degree in Supply Chain, Logistics, Business Administration, Engineering, or a related discipline. A relevant professional qualification is an advantage.