Head of Affluent Banking

An exciting career opportunity has arisen within CBZ BANK LIMITED for the position of Head of Affluent Banking. If you are willing to join a team of energized and passionate experts, this is a career opening for you. The role: What we expect from you.Develop and execute the Affluent Banking strategy, encompassing Prime Banking, Private Banking and Wealth Management, aligned to the Bank’s Retail Banking strategy and growth objectives.Lead and continuously enhance the Affluent Banking customer value proposition, ensuring differentiated propositions across Prime, Private and Wealth Management customer segments.Drive the acquisition, growth and retention of affluent and high-net-worth customers, building a profitable and sustainable portfolio.Deliver a high-touch, personalised and advisory-led banking experience that drives superior customer satisfaction and loyalty.Oversee dedicated Affluent and Private Banking branches and centres, while ensuring seamless integration of relationship-led, digital and physical service channels.Develop and continuously enhance affluent-specific banking, lending, investment and wealth management solutions aligned to evolving customer needs.Identify and execute cross-selling, ecosystem and share-of-wallet opportunities by leveraging capabilities across Retail Banking, Corporate Banking, Treasury and other CBZ Holdings subsidiaries.Build strategic local, regional and international partnerships to broaden the range of banking, investment, lifestyle and wealth solutions available to customers.Monitor portfolio performance, customer profitability, service quality, risk and other key segment metrics, implementing appropriate interventions to achieve agreed targets.Embed appropriate governance, risk and control frameworks across the Affluent Banking segment.Develop a strong sales, customer-centric, advisory-led, service and performance culture through coaching, talent development, succession planning and employee engagement.Qualifications, Skills, and experience required.Possess a Bachelor’s Degree in Banking, Finance, Economics, Business Management, Marketing or a related discipline.Possess a Master’s Degree in Business Administration, Finance, Marketing or a related field.A professional qualification in Banking, Private Banking, Wealth Management or equivalent will be an added advantage.Have a minimum of 8–10 years’ progressive banking experience, with demonstrated experience in Affluent Banking, Private Banking, Wealth Management or Relationship Management.Have demonstrated experience in developing and executing customer value propositions, products and financial solutions for affluent customers.Have strong relationship management, networking, sales and business development capabilities, with the ability to build and maintain relationships with high-value customers and strategic partners.Demonstrate strong leadership and people management capabilities, with the ability to build and lead high-performing relationship management and affluent banking teams... If you meet the above criteria, you are the ideal person we are looking for. If you wish to be considered for this career opportunity, kindly upload your detailed CV and proof of qualifications on the CBZ LinkedIn platform not later than Wednesday, 19 August 2026.