Head of Broker Relations

Key ResponsibilitiesLead broker market engagement and build strong relationships with broker owners, senior leadership, placement heads, and operational teamsDrive adoption and growth of broker solutions across the UAE insurance marketManage strategic broker accounts and support onboarding, retention, and expansion initiativesUnderstand broker workflows across quotation, placement, renewals, endorsements, servicing, and portfolio managementWork closely with product, implementation, sales, support, and leadership teams to improve platform adoption and user experienceProvide market intelligence and broker feedback to support product enhancements and business growthIdentify commercial opportunities, including cross-sell, upsell, and account expansionRepresent the company in broker meetings, presentations, demos, events, and market discussionsRequirementsStrong experience with a UAE insurance company in BRM, broker relationship management, distribution, channel management, or business developmentStrong existing network and relationships with insurance brokers across the UAE marketIn-depth understanding of UAE broker landscape and insurer-broker workflowsExperience managing broker relationships and driving business growth through broker channelsStrong commercial mindset with excellent relationship management, communication, presentation, negotiation, and persuasion skillsAbility to engage confidently with senior broker stakeholders and operational teamsExperience with SaaS platforms, insurance technology, CRM systems, broker portals, or digital transformation will be an advantageDegree in Insurance, Business, Finance, Marketing, Management, or a related field; CII/ACII or relevant insurance certifications are an advantage