Head of Business, Europe

Key Responsibilities:Regional Strategy & P&L OwnershipOwn and deliver the European region's annual revenue, margin, and growth targetsDefine and execute regional strategy covering UK, Germany, Netherlands, Belgium, France, and adjacent marketsBuild and manage the full business system: annual operating volume, warehousing capacity, team headcount, and revenue at scaleCommercial DevelopmentLead commercial efforts to acquire and retain cross-border e-commerce and brand clientsDesign client-facing supplier evaluation and cost-reduction frameworks leveraging in-depth knowledge of real logistics cost structuresSupport pricing strategy and RFQ responses across overseas warehousing, customs, linehaul, and last-mile servicesOperations & Network ManagementOversee end-to-end logistics operations: overseas warehousing, customs brokerage, linehaul, fleet coordination, and last-mile deliveryDrive operational KPI achievement across quality, efficiency, cost, and customer satisfactionLead supplier integration and performance management; establish vendor rating and SLA governance frameworksIdentify and resolve operational bottlenecks across the full logistics chainTeam LeadershipBuild, lead, and develop a high-performing European local teamEstablish clear performance management, goal-setting, and talent development processesBridge between European operations teams and China HQ stakeholdersRequirements:10+ years in international logistics and cross-border supply chain, with significant experience in the European regionDemonstrated track record of building a multi-country European logistics network from the ground up (0→1), with full P&L accountabilityDeep hands-on knowledge of the real cost structures of overseas warehousing, customs clearance, linehaul, fleet, and last-mile in Europe — gained from the service provider sideProven experience managing large operational teams across multiple European countriesStrong commercial acumen: able to lead sales, RFQ responses, client negotiations, and supplier governance simultaneously