Head of Delivery - Immersive Experience Centre
JAM Event Services · Dubai, United Arab Emirates
Tailor my CV for this job — freeOur client, a leading experiential agency in Dubai, has won the second phase of a major project for a global ports and logistics leader. The project is building that client's immersive offices and experience space. They are looking for a senior Head of Delivery to drive the project through to handover in June 2027.Contract & Package
- Start: Early November 2026
- Duration: 9-month contract (project handover June 2027)
- Budget: AED 40,000 per month
- Location: Dubai, UAE (office and on-site)About the RoleThe Head of Delivery role combines support services with live execution. You are central to organising the project, making sure the team has the resources it needs, and you are on site to support delivery. You will be the main link between the end client's Brand and Comms teams, the internal creative and production teams, and a group of specialist partners and suppliers.Key Responsibilities
- Take briefs from the end client's Brand and Comms teams on everything that touches the experience, including sponsorship, content, logistics and operations
- Turn client briefs into clear internal briefs for creative, design and production, and check that what comes back answers the brief
- Plan and run workshops with the end client and partners, from discovery and alignment through to sign-offs
- Run the programme day to day: tracker, timeline, risk log, weekly status calls with the client team, agendas and notes
- Manage specialist creative, content and technology partners, plus AV, hardware, sonic and logistics suppliers
- Hold scope and budget, flag changes early, and tie invoicing to milestones
- Keep thorough, accurate project documentation throughout. This is a big part of the role
- Be on site during build and delivery to support the team and keep execution on trackWho We Need
- 10+ years of agency-side experience in experiential, museum or brand experience delivery
- Has delivered at least one permanent installation or experience centre end to end
- Strong at running workshops and writing briefs, and able to lead a room of senior client stakeholders
- Comfortable working with C-suite and government-adjacent clients
- Calm, credible and a strong writer
- UAE experience strongly preferredFreelancers must provide their own UAE residence visa and NOC, and a labour card/work permit is mandatory.