Genetic Callnet Consultancy Pvt Ltd. · Dubai, United Arab Emirates
Head of E-commerce
Location: Dubai, UAEExperience: 7 12+ YearsIndustry: E-commerce / Retail / Consumer ProductsAbout The RoleWe are looking for an experienced Head of E-commerce to take end-to-end ownership of FMCG online business across its e-commerce website and marketplaces.The role will be responsible for driving online revenue, category growth, marketplace performance, conversion, assortment, pricing, promotions, inventory and overall e-commerce profitability.Key ResponsibilitiesOwn the overall e-commerce strategy, revenue and profitability across the website and marketplaces.Manage a portfolio of SKUs across multiple categories.Deliver an annual/monthly sales target of AED 1 million monthly.Drive online growth through assortment planning, pricing, promotions, digital merchandising and marketplace optimisation.Own website performance including traffic, conversion, AOV, product visibility and customer experience.Oversee Amazon, Noon and other marketplace performance through the respective KAMs.Analyse sales, SKU performance, margins, inventory, conversion and customer data to identify growth opportunities.Work closely with Category, Buying, Marketing, Supply Chain and Operations teams to ensure product availability and timely launches.Plan and execute seasonal and festive e-commerce campaigns, particularly around major Indian festivals.Develop strategies to improve marketplace rankings, visibility, advertising performance and organic sales.Own the e-commerce P&L and ensure achievement of sales, margin and profitability targets.Lead and manage the e-commerce team and marketplace account managers.
Ideal Candidate Profile7 12+ years of experience in E-commerce, Marketplace Management, Digital Commerce or Online Retail.Proven experience managing large SKU portfolios and significant online revenue targets.Strong experience with Amazon, Noon and e-commerce websites.Strong understanding of online merchandising, marketplace operations, pricing, promotions, inventory and performance marketing.Experience managing teams and multiple online channels.Strong commercial and analytical mindset with proven ownership of revenue and profitability.