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Head of Elite Banking

Arab Bank · Dubai, United Arab Emirates

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Accountabilities & Key Roles:Manage a team of Relationship Managers to achieve stated budget.Develop sales strategy and calling programmes for the teamMonitor the sales and business development performance & ensuring proper service standardsProvide support to sales teams with respect to sales and relationship management effortsEnsure strict adherence to internal P&Ps and Compliance guidelines.Comply with Private Banking policies guidelines, KYC and AML regulations.Drive the sales efforts in the region/countyDevelop the annual business plan and budget, and propose it to HO for approvalDevelop business development & sales budgets to the country sales teamMaintain and continuously update a list of prospect & potential clientsProvide support to sales team in sales and relationship management, especially with respect to large & sophisticated customers and provide feedback to various global departments at HO about products, competitors and segment trends Monitor sales and business development performance on regular basis, and propose actions to ensure that sales teams achieve the targets at all timesApprove and recommend (based on authority matrix) on exceptional pricing and conditions granted to customersOversee the strict implementation of internal P&Ps and Compliance guidelinesMaintain strong & appropriate operational standards.Ensure timely & Accurate implementation of segmentation exercise .Key Performance Indicators:Sales performance (volume sold, volume of revenues, ROA by customer, and by RM )Level of sales & marketing support provided to the sales team (number of joint calls to customers, volume of business/deals generated from joint-calls)Number of comments/ issues raised by ComplianceJob Requirements:Education: Degree from a recognized universityExperience: Experience: 10 Years in Corporate/ Private Banking experience with a leading Regional/ International institution of which 3 years in a managerial position.Competences:Fluent in English and ArabicStrong analytical & numerical skills .Excellent presentation, communication, & interpersonal skills.Team building and leadership skillsExcellent sales and relationship management skillsWhat We Offer at Arab BankAt Arab Bank, we offer a purpose-driven and inclusive environment where innovation, continuous learning, and employee wellbeing are at the core. We are proud to welcome individuals of all generations, genders, and backgrounds, valuing the diverse perspectives that strengthen our culture and contribute to our success.