Head of Engineering

Title: Senior Engineering Manager - MERNKey ResponsibilitiesOwn end-to-end product engineering for the SaaS platform, from architecture design through development, release, and continuous improvement.Define and drive the technical vision and roadmap for scalable, secure, multi-tenant cloud-native products deployed on AWS.Lead backend engineering using Java and Node.js and frontend development using React, ensuring high performance, reliability, and maintainability.Collaborate closely with Product Management to translate product requirements into technical solutions and executable engineering roadmaps.Design and govern system architecture including microservices, APIs, databases, and distributed systems.Establish engineering best practices across SDLC including coding standards, peer reviews, automated testing, CI/CD, DevSecOps, and cloud-native deployment patterns.Drive adoption of AI/ML and Generative AI capabilities within products and engineering workflows to enhance automation, insights, and product value.Build and maintain CI/CD pipelines, containerized environments (Docker/Kubernetes), and observability frameworks for monitoring, logging, and alerting.Ensure platform scalability, availability, performance optimization, and fault tolerance.Lead architectural reviews and ensure alignment with security, compliance, and governance standards.Build, mentor, and scale high-performing engineering teams, fostering a culture of ownership, innovation, and engineering excellence.Partner with QA and DevOps teams to ensure high-quality releases and reduced production defects.Continuously improve developer experience, productivity, and engineering maturity.Stay updated on industry trends, modern engineering practices, and emerging technologies relevant to SaaS and AI-driven platforms.Required Skills & ExpertiseBachelor’s or Master’s degree in Computer Science, Engineering, or related field.Minimum 14 years of experience in software engineering, with at least 5 years in senior engineering leadership roles.Proven experience leading SaaS product development teams.Strong hands-on expertise in Java, Node.js, and React.Deep understanding of cloud-native architecture (AWS preferred) and multi-tenant SaaS platforms.Strong experience with microservices architecture, REST/GraphQL APIs, and distributed systems.Proficiency with CI/CD pipelines, DevOps practices, Docker, and Kubernetes.Solid understanding of SQL and NoSQL databases such as PostgreSQL, MySQL, and MongoDB.Experience implementing secure, scalable, high-availability systems.Familiarity with Agile development methodologies.Strong communication skills with ability to collaborate across product, engineering, QA, and platform teams.Ability to translate business and product requirements into technical designs and execution plans.Desirable SkillsExperience with MERN stack (MongoDB, Express.js, React, Node.js).Exposure to AI/ML and Generative AI technologies including LLMs, MLOps, and AI-driven automation.Familiarity with frameworks such as TensorFlow, PyTorch, LangChain, or similar.Experience with modern frontend tooling (Next.js, Webpack, Babel) and frontend performance optimization.Knowledge of security and compliance standards such as GDPR, SOC2, and ISO27001.Experience with event-driven architectures and messaging platforms (Kafka or similar).Strong focus on code quality, engineering governance, and continuous improvement.Experience working in collaborative, cross-functional product organizations.About ComvivaComviva is an industry leader for providing digital platforms crafted for telecom operators, banks, financial services organizations, and other enterprises. We provide solutions for BSS, banking and fintech, AI-led marketing automation and messaging platforms, which have been recognized by leading research firms, including Gartner, Forrester, IDC, Frost & Sullivan, ISG, Juniper Research, Rocco Research, amongst others.Noteworthy among our accolades is the second position in Digital Wallet platforms by Juniper Research and a consistent placement in Gartner's Magic Quadrant for IRCM for three consecutive years. The breadth of recognition extends across several Gartner reports, encompassing Partner Relationship Management, CSP Customer Management, Revenue Monetization, Artificial Intelligence for CSPs, CPaaS, and Digital Commerce.Forrester has acknowledged Comviva's prowess in Real Time Interaction Management, Cross-Channel Marketing, Loyalty and Rewards, Enterprise Marketing, Customer Analytics, Journey Orchestration, Digital Banking, and Marketplace Development. In the Digital Commerce domain, IDC's flagship Marketscape report has recognized our contributions.ISG mentions Comviva for our Mobiquity Banking Suite in their ISG Provider Lens report, and Omdia includes us in their Omdia Universe for Digital Banking platforms. Juniper Research and Rocco Research consistently feature Comviva in their competitor leaderboard for key reports covering CPaaS, A2P Messaging, SMS Firewall, mobile money, CDP, and more.Our commitment to excellence extends beyond technology, as evidenced by multiple awards, including the 'Great Place to Work For' Certification (2019), Top 25 Best Workplaces for Women (2019), Golden Peacock Awards (2023), Times Ascent 'Dream Companies to work for 2023, Brandon Hall HCM Excellence Gold Award (2022), and ASSOCHAM Diversity & Inclusion Excellence Award (2021) in the HR Excellence category.Comviva's technological innovations have earned international and regional acclaim, with recognition at prestigious awards such as GSMA GLOMO (3 Times Winner), Global Telecoms (GLOTEL) Awards, Frost & Sullivan's "Digital Marketing Company of the Year," AITE Group Digital Wallet Innovation Awards, AfricaCom Awards, World Communication Awards, Juniper Research Future Digital Awards, Asia Communication Awards, Global Telecoms Business Innovation Awards, Golden Peacock Awards for Innovation, Banking Technology Awards, Global Carrier Award, IBS Intelligence Global FinTech Innovation Awards, Global Fintech Awards, Asia Fintech Awards, Emerging Payments Awards, PayTech Awards, and Telecoms World Middle-East Awards.These accolades stand as a testament to our unwavering commitment to assisting clients in their digital transformation journey, offering cutting-edge technology that empowers end-users with new-age products and services.