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Head of Enterprise Accounts (E-commerce/crypto)

Network International · Dubai, United Arab Emirates

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Our EVPAt Network International, every second counts. As a leader in the fast-paced world of financial services, we thrive on innovation, agility, and the relentless pursuit of excellence.We recognize industry trends, the dual nature of technological advancements, and the scarcity of top talent. This is why we prioritize investing in our people.Here, you’ll work alongside industry experts to solve complex problems and leverage cutting-edge technology to stay ahead of the competition.We offer a culture where your skills are valued, your growth is prioritized, and your achievements are recognized—because winning isn't just our goal; it's our standard.

Responsibilities

Strategic & Business LeadershipDevelop and implement the overall ecommerce strategy aligned with business goals.Drive P&L ownership for the Enterprise ecommerce Unit ensuring revenue growth and cost efficiency.Conduct competitive analysis and market scans to ensure offerings remain relevant and competitive Product & Platform ManagementRecommend the product roadmap for ecommerce platforms, translating business needs into actionable features and enhancementsOversee end-to-end execution of New Business initiatives on eCommerce—from prospecting to go live—including value Added Services, payment Gateway and other fee income generating eCommerce products Customer Experience & Digital InnovationRecommend and implement merchant-centric eCommerce solutions to enhance cardholder experience and engagement.Collaborate with IT and Product teams for deployment of new features Stakeholder CollaborationWork closely with cross-functional teams including Product, Marketing, Operations and IT to ensure seamless execution.Liaise with internal and external stakeholders to resolve issues and improve the client journey Compliance & Risk ManagementEnsure audit readiness and compliance with internal and external regulations from eCommerce perspective.Maintain updated process manuals and product programs within stated guidelinesEcommerce Business DevelopmentLead efforts to sign up large enterprise clients in the Ecommerce space. Achieve annual revenue targetsEcommerce Portfolio ManagementOversee the management of the top 15 large enterprise Ecommerce accounts at NI.Fintech And Strategic PartnershipsIdentify new partners providing innovative products and services.Deepen payments integrations and develop sector-specific solutions. Ensure the payments journey for our merchants and their customers is seamless, frictionless, and operationally effective.Build Value Added Services and new Store of Values through partnerships.

Qualifications

MBA degree in Business Administration, Marketing, or a related field from Tier 1 instituteAt least 10 years of experience in core merchant acquiring and payments business Proven track record in business development and strategic partnerships, preferably in the payments or Ecommerce industry.Strong leadership skills with the ability to lead and motivate a team towards achieving goals.Excellent communication and negotiation skills.Ability to thrive in a fast-paced and dynamic environment.