Head of Front Desk (European) - Dubai Based - Health and Wellness - 10,000 - 13,000 AED per month (5 Star Hotel background required)
RIG (Recruitment International Group) · Dubai, United Arab Emirates
Apply & track with Apply EdgeWe are seeking a friendly, organised, and professional Head of Front Desk to be the first point of contact for our health and wellness clinic. This role is essential in creating a warm client experience while supporting smooth daily clinic operations.Key ResponsibilitiesGreet clients and patients in a professional and welcoming mannerManage appointments, bookings, and cancellationsAnswer phone calls, WhatsApp, emails, and in-person enquiriesHandle client check-ins, payments, and receiptsMaintain accurate client records and booking systemsCoordinate schedules for therapists, trainers, or cliniciansManage daily cash handling and end-of-day reconciliationEnsure reception and waiting areas are clean, calm, and presentableSupport basic administrative and reporting tasksAssist with client follow-ups and membership renewalsRequired Experience & SkillsPrevious experience as a Receptionist or Front Desk ExecutiveExperience in a health, wellness, medical, or hospitality industryExcellent communication and customer service skillsProfessional appearance and positive attitudeStrong organisational and multitasking abilitiesComfortable using booking systems, POS, and Microsoft OfficeFluent English (additional languages an advantage)Salary budget: 10,000 - 13,000 AED per month + medical + visa(Salary dependant on experience)Please send CV to david@therigrecruitment.com