Head of Information Technology

“Eatx is a Dubai-grown hospitality group founded by Australian chef Tom Arnel, built around food, people, and sustainability. With a portfolio of 10 brands, including The Guild, Common Grounds, Tom & Serg, Hawkerboi, and more, we create venues that people genuinely enjoy spending time in.Inspired by Australian food and coffee culture and global flavours, our spaces are relaxed, welcoming, and community-focused. At Eatx, our people are at the heart of everything we do. We are a fast-moving, hands-on team that values collaboration, growth, and ownership, and we’re always excited to meet passionate hospitality professionals who enjoy working as part of a team.We are looking for an experienced Head of IT to lead our technology strategy, infrastructure and digital transformation across a growing portfolio of F&B brands and multiple locations.This is a strategic leadership role for someone who understands both technology and hospitality operations, and can build scalable, secure and commercially focused IT solutions.

Key Responsibilities

Lead Group-wide IT strategy, digital transformation and technology roadmapOversee IT infrastructure, networks, cybersecurity and 24/7 business continuity across all venues and Head OfficeLead POS, ERP, inventory, reservations, HR/payroll, CRM and system integrationsDrive data, BI, flash reporting and real-time outlet profitability/margin visibilityEstablish IT governance, access controls, revenue assurance and internal controlsLead technology setup for new restaurant openings and expansion projectsBuild and develop a high-performing IT team and manage key technology vendors and SLAsOwn IT budgeting, cost optimisation and technology investment ROIPartner closely with Operations, Finance and senior leadership to leverage technology for efficiency, guest experience and business growthThe ideal candidate:10+ years of progressive IT leadership experience, preferably within Hospitality / F&BStrong experience managing multi-site / multi-brand environmentsProven expertise in restaurant POS, ERP, integrations, infrastructure and cybersecurityCommercially minded with strong understanding of data, reporting and revenue controlsStrategic leader who is equally comfortable driving transformation and managing day-to-day operational continuityIf you are passionate about using technology to transform hospitality businesses, we would love to hear from you.If this feels like a fit, we would love to hear from you!