Head of Knowledge Management & Content

Head of Knowledge & Learning Content Strategy (Global)Remote | UK/Europe or Eastern Canada | Global ScopeAt Modaxo, we believe that knowledge is one of our greatest competitive advantages. As a global collective of technology companies focused on People Transportation, we connect people with the places they need to go through innovative software and solutions.As we continue to grow across regions and through acquisition, we're creating a new leadership role to ensure our collective expertise, lessons learned and best practices are captured, shared and scaled across the organisation.The OpportunityWe are looking for a Head of Knowledge & Learning Content Strategy to build and lead Modaxo's enterprise knowledge and learning ecosystem.This is a highly visible, strategic role with global reach. You will shape how knowledge is captured, governed, curated and reused across our portfolio of businesses, ensuring employees and leaders can access trusted, practical content that drives performance, accelerates learning and supports long-term growth.Working across functions, business units and senior leadership teams, you will establish the strategy, governance framework and content roadmap that turns expertise into enterprise capability.This role is ideal for someone who combines knowledge management, content strategy, organisational learning and digital enablement expertise with the ability to influence stakeholders in a decentralised, entrepreneurial environment.What You'll DoDefine and Lead the Enterprise Knowledge StrategyDevelop Modaxo's global knowledge and learning content strategy.Create and maintain a multi-year roadmap aligned to business priorities.Establish what knowledge should be owned globally versus locally.Connect leadership insights, functional expertise, case studies, playbooks and AI-related learning into a coherent ecosystem.Build Governance and Knowledge ArchitectureDesign practical taxonomies, metadata standards and content structures.Define quality standards, ownership models and review processes.Establish governance frameworks to ensure content remains accurate, current and trusted.Enable effective discovery, reuse and future AI-assisted knowledge retrieval.Capture, Curate and Scale ExpertiseDevelop repeatable methods for capturing knowledge from experts and business leaders.Transform proven practices into reusable enterprise assets.Protect critical institutional knowledge during acquisitions, leadership transitions and organisational change.Prioritise curation and reuse of existing content before creating new materials.Deliver High-Impact Learning ContentLead a roadmap of flagship learning and capability initiatives.Drive AI capability and AI literacy content across the organisation.Partner with subject matter experts to create practical, application-focused learning experiences.Build learning pathways for leaders, employees and newly acquired businesses.Build Communities and Knowledge NetworksCreate a global network of knowledge contributors and content owners.Support communities of practice across functions and businesses.Increase visibility of expertise and encourage knowledge sharing.Facilitate peer learning, expert sessions and collaborative exchanges.Measure Adoption and ImpactDevelop meaningful measures of knowledge quality, findability and reuse.Use analytics and feedback to identify content gaps and priorities.Demonstrate business value through adoption, application and capability outcomes.Continuously refine the roadmap based on strategic needs and evidence.What We're Looking ForExperienceSignificant experience in knowledge management, organisational learning, content strategy or a related discipline.Demonstrated success designing and scaling enterprise knowledge ecosystems.Experience creating governance models, taxonomies and content standards.Strong instructional design and adult learning expertise.Hands-on experience with learning platforms and authoring tools, ideally including Docebo and Articulate 360.Experience operating within complex, global or decentralised organisations.Track record of influencing senior stakeholders and driving cross-functional initiatives.Exposure to AI capability development, acquisition integration or leadership development is highly desirable.Skills & AttributesStrategic and commercially mindedStrong knowledge architecture and governance expertiseExceptional content curation and editorial skillsInfluential leader who thrives without formal authorityComfortable working across multiple businesses and culturesCurious and pragmatic about AI and its role in organisational capabilityData-informed decision makerBuilder mindset with the ability to create processes and standards from the ground upExcellent written and verbal English communication skillsWhy Join Modaxo?Create a capability with true enterprise impact.Influence knowledge strategy across a global portfolio of software businesses.Partner directly with senior leaders and subject matter experts.Help shape how Modaxo develops leadership capability and AI readiness.Build a knowledge ecosystem that scales with a growing international organisation.Travel: Approximately 2-4 international trips per yearCompensation: Competitive and aligned to experience and locationInterested?If you're passionate about turning expertise into organisational capability and building knowledge systems that enable people and businesses to perform at their best, we'd love to hear from you.Apply today and help shape the future of learning, knowledge and capability at Modaxo. Please do NOT align your CV to this job position.