Head of Leader

🗂 We’re Hiring: Head of Leader🕒 Employment Type: Full-Time / Fixed-Term💼 Level: Senior LeadershipWe are seeking an experienced, strategic, and operationally focused Head of Administration (Workplace Operations & Facilities) to lead and transform the organization’s workplace operations, facilities management, fleet and logistics, workplace services, and administration functions. This is a senior leadership role focused on operational excellence, governance, service quality, cost efficiency, workplace experience, and continuous improvement. The current Kuala Lumpur role emphasizes enterprise-wide workplace, fleet, administration transformation, service standards, governance, and operational excellence. (Jobstreet Malaysia)🎯 Key Responsibilities• Provide strategic and operational leadership across Administration, Workplace Operations, Facilities, Fleet, Logistics, and Workplace Services.• Lead workplace and office facilities management to ensure safe, reliable, efficient, and productive working environments.• Oversee building maintenance, security, cleaning, M&E services, workplace infrastructure, and statutory compliance.• Develop and implement preventive and corrective maintenance strategies for workplace facilities and infrastructure.• Lead workplace planning, office optimization, refurbishment, relocation, and space-management initiatives.• Ensure workplace facilities are prepared for business continuity, emergency situations, and operational disruptions.• Manage company fleet operations, including vehicle availability, safety, utilization, maintenance, compliance, and cost optimization.• Oversee transportation services, dispatch, mailroom, logistics, and related support functions.• Develop fleet maintenance, replacement, utilization, and lifecycle-management strategies.• Lead front-of-house and workplace support services including reception, office support, pantry, employee services, and day-to-day office operations.• Establish clear workplace service standards, SLAs, KPIs, and customer-experience measures.• Ensure consistent service delivery across headquarters, branches, and regional offices.• Strengthen administration governance, policies, procedures, controls, and operational standards.• Drive standardization and continuous improvement across administrative and workplace processes.• Develop operational dashboards, performance reports, service metrics, and management reports.• Lead digitalization and automation initiatives to improve administrative productivity and employee experience.• Manage external service providers, contractors, facilities partners, logistics providers, and other vendors.• Establish vendor performance standards and monitor contracts through KPIs, SLAs, quality measures, and cost controls.• Support procurement governance and ensure administrative purchasing follows approved policies and procedures.• Manage administration and facilities budgets while identifying opportunities for cost savings and value optimization.• Monitor operational risks, compliance requirements, audit findings, and corrective actions.• Ensure workplace operations comply with company policies, statutory requirements, health and safety standards, and risk-management frameworks.• Build strong relationships with senior stakeholders and internal business functions.• Lead, coach, develop, and performance-manage multidisciplinary Administration and Workplace Services teams.• Establish capability-development plans and succession strategies for key administration functions.• Identify opportunities to improve workplace experience, operational efficiency, service quality, and employee satisfaction.• Lead major workplace transformation, facilities improvement, and administration projects from planning through implementation.✅ Requirements• Minimum 10 years of relevant leadership experience in Administration, Facilities Management, Workplace Operations, Corporate Services, or a related field. Current comparable Kuala Lumpur postings specify 10+ years of leadership experience. (BeBee)• Proven experience leading multidisciplinary teams across workplace operations, facilities, administration, fleet, logistics, or corporate services.• Strong knowledge of Facilities Management, Workplace Operations, Fleet Management, Workplace Services, and Administration.• Experience managing office buildings, facilities maintenance, security, cleaning, M&E services, and workplace infrastructure.• Strong experience in vendor management, contract management, procurement governance, and service-provider performance management.• Proven ability to establish and manage KPIs, SLAs, operational dashboards, and service-performance frameworks.• Strong financial and commercial acumen with experience managing budgets, controlling costs, and delivering operational value.• Experience leading organizational transformation, process improvement, digitalization, automation, or service-improvement initiatives.• Strong understanding of workplace health and safety, statutory compliance, business continuity, and operational risk management.• Experience managing fleet operations, transportation, logistics, dispatch, or related services is highly advantageous.• Strong stakeholder-management skills with the ability to work effectively with senior management and multiple business functions.• Excellent leadership, communication, negotiation, and influencing skills.• Strong analytical and problem-solving capabilities with a data-driven approach to operational decision-making.• Ability to manage multiple strategic initiatives while ensuring reliable day-to-day service delivery.• Strong understanding of corporate governance, policies, audit requirements, and internal controls.• Proficiency in Microsoft Excel, PowerPoint, Word, Power BI, facilities-management systems, or other operational reporting tools is an advantage.• Ability to develop and implement service standards, operating procedures, governance frameworks, and continuous-improvement programs.• Bachelor’s degree in Business Administration, Facilities Management, Engineering, Operations Management, Property Management, or a related discipline is preferred.• Professional certifications in Facilities Management, Workplace Management, Project Management, Procurement, Occupational Safety, or Business Administration are an advantage.🌟 What We Offer• Opportunity to lead a broad portfolio covering Workplace Operations, Facilities, Fleet, Logistics, Workplace Services, and Administration.• Exposure to enterprise-wide transformation, governance, service excellence, cost optimization, and workplace strategy.• Opportunity to work directly with senior leadership and multiple business functions.• Significant influence over workplace experience, operational standards, vendor performance, and administration strategy.• Hands-on experience leading multidisciplinary teams and large-scale operational improvement initiatives.• Career progression into Director of Administration, Head of Corporate Services, Director of Workplace Operations, Head of Facilities, Chief Administrative Officer, or Chief Operating Officer roles.• A high-impact, leadership-oriented, and transformation-focused working environment.• Executive leadership development, professional training, mentorship, and continuous career development opportunities.• Competitive compensation, performance incentives, and comprehensive benefits package.