Head of Operations

Head of Operations | Steins FoodsPotters Bar, Hertfordshire (Full-time, On-site)Competitive Salary + Performance BonusAre you an experienced operational leader who thrives on developing people, improving performance and creating structure within a growing business?This FMCG business is one of the UK's leading importers and distributors of international food brands, supplying retailers, wholesalers and foodservice customers across the UK. As we continue to grow, we're investing in our people, systems and processes—and we're looking for an exceptional Head of Operations to join our senior leadership team.About the RoleThis is a hands-on leadership role where your greatest impact will come through leading people.You'll oversee multiple operational functions, build accountability across the business and implement the systems, processes and reporting needed to support our next phase of growth.Working closely with the Director, you'll help shape company strategy while ensuring the business operates efficiently, commercially and collaboratively.What You'll Be DoingLeading, coaching and developing managers across the businessCreating a high-performance culture built on accountability and engagementImproving operational efficiency and cross-functional collaborationStrengthening financial controls, including cash flow and credit managementDeveloping SOPs, training programmes and operational documentationBuilding KPI dashboards and meaningful management reportingLeading operational improvement projects and business change initiativesSupporting the senior leadership team in delivering long-term growthAbout YouWe're more interested in how you've led people than the industry you've worked in.You'll bring:Proven experience leading and developing high-performing teamsExperience managing multiple operational functions within a growing businessStrong commercial awareness and financial understanding, including cash flow and operational performanceA track record of implementing process improvements and driving changeExperience creating SOPs, reporting frameworks and management dashboardsConfidence to make decisions, challenge constructively and take ownershipWhat We OfferCompetitive salaryPerformance-related bonusSignificant autonomy and responsibilityA genuine opportunity to influence how the business operatesA key position within our senior leadership team where you'll make a lasting impactIf you're looking for an opportunity to shape a growing business, build outstanding teams and play a key role in its future success, we'd love to hear from you.Apply now or contact us for a confidential conversation.#Operations #Leadership #HeadOfOperations #SupplyChain #FoodIndustry #ManagementJobs #Hiring #Hertfordshire #OperationsManagement #SeniorLeadership