Head of Operations

Head of OperationsSenior Leadership Role | North West EnglandThe OpportunityA growing UK-based business operating across manufacturing, distribution and international supply chains is seeking an experienced Head of Operations to lead its next phase of growth.This is a newly created leadership role with significant autonomy. The successful candidate will bring structure, scalability and operational rigour to a commercially strong, entrepreneurial business - improving performance without slowing it down.Key ResponsibilitiesTake overall ownership of operations across production, warehousing, logistics and supply chainLead operational teams, external manufacturers and key suppliersDrive production planning, forecasting, stock control and supplier performanceOversee UK and international logistics, import/export and customs processesImprove delivery performance, lead times and operational efficiencyReview and rebuild legacy processes and systems to support future growthOptimise ERP, purchasing, stock, dispatch and supply chain processesEstablish clear KPIs, reporting and accountabilityStrengthen collaboration between sales, operations and technical teamsDrive continuous improvement and appropriate Lean/JIT principlesThe ProfileWe are looking for a commercially aware, hands-on operational leader who is comfortable working in a fast-paced, growing environment.You will ideally have:Senior operations leadership experience within manufacturing, engineering, wholesale or distributionStrong experience in manufacturing, metalwork or engineering environmentsExperience managing subcontract manufacturers and external suppliersStrong knowledge of international logistics, import/export and customsA track record of scaling and improving operationsStrong systems, process improvement and data-driven decision-making skillsExcellent IT and Excel capabilityYou will be pragmatic, resilient and solutions-focused, with the confidence to challenge existing processes and take ownership of difficult problems.This is an opportunity for an experienced operations leader to build, improve and shape the operational function of an ambitious and growing business.