Head of Operations

Nfinity Athletic | Atlanta, GA | Full-Time, In PersonNfinity Athletic is hiring a Head of Operations for our Atlanta office.This is a hands-on operating role inside a founder-led, multimillion-dollar sports, footwear, apparel, ecommerce, events, and consumer products company.We are looking for someone who has already run real operations and wants a bigger, more interesting challenge.This is the person we want to grow into our General Manager if they prove they can run the operating side of the business.The RoleThe Head of Operations will own the daily operating system of the company across supply chain, inventory, fulfillment, ecommerce operations, vendors, systems, warehouse/3PL, customer issues, logistics, and finance close support.This person must be able to understand the whole machine, step into the details when needed, and make the existing team execute.For the first 18 to 24 months, this is a working role. There is no dedicated assistant, analyst, coordinator, or support staff underneath it.The right person is not afraid of the work. They have personally done it before.What You Will OwnSupply chain planning, PO timing, replenishment, and inventory healthWarehouse, 3PL, fulfillment, shipping exceptions, and receivingAmazon, Shopify, ecommerce operations, marketplace fulfillment, and inventory syncVendor management, scope control, spend discipline, contracts, and deliverablesSalesforce, ERP, Accounting Seed, Workato, ShipStation, Zendesk, AfterShip, or similar operating systemsCustomer service escalations tied to orders, shipping, refunds, replacements, and inventoryFinance close support, shipment proof, invoicing support, margin protection, and revenue riskDaily operating issues across sales, finance, product, ecommerce, warehouse, vendors, and leadershipClear ownership: owner, deadline, blocker, decision, risk, and proofWhat Success Looks LikeThe business becomes clearer, faster, and more controlled.Problems surface earlier.Vendors are tighter.Inventory is cleaner.Fulfillment is more reliable.Finance has better proof.Sales promises match operational reality.The office keeps moving when leadership is traveling.This role exists to reduce founder rescue moments and make the company stronger.The Right CandidateYou may be a strong fit if you have operated inside a founder-led or fast-moving company and personally owned physical product operations.Strong backgrounds include:apparelfootwearsporting goodsecommerceretaildistributionconsumer productsteam sportsevent-driven businessesmilitary logistics or operations with private-sector business experienceSports background is a plus. Military background is a plus. Founder-led company experience is a major plus.We are not looking for a corporate operator who only manages meetings. We are looking for someone who can run the work, fix the mess, control risk, and make people sharper.Required Experience7+ years in operations, business operations, supply chain, ecommerce operations, fulfillment, logistics, or related workExperience in a physical product businessInventory, fulfillment, warehouse, 3PL, vendor, ecommerce, or supply chain experienceExperience connecting operations to revenue, cash, margin, customer commitments, and inventory valueStrong written communicationAbility to work directly with foundersAbility to work full-time in person in AtlantaThis Is Not For Someone Looking Fora remote rolea strategy-only rolea clean corporate structurea large team underneath thema pure project management rolea pure ecommerce marketing rolea pure warehouse-only rolea role where the main output is meetings, decks, and status updatesWhy This Role MattersNfinity needs a real operating leader in the building.Someone who knows what is stuck, who owns it, what decision is needed, what risk exists, and what proof shows the work is done.If you have run operations in a multimillion-dollar business and want the chance to build toward a true GM role in a more exciting industry, this may be the right fit.