Head of Operations

About the jobCompany DescriptionXclamations by Tomi Rotimi is an African fashion label based in Lagos, Nigeria, known for designs that celebrate color, texture, and prints. The brand creates distinctive pieces for African women, recognized for flattering cuts, high-quality finishing, and originality. Led by founder and creative director Tomi Rotimi, Xclamations has been delivering unique collections to a wide range of customers for over 11 years. The label operates three showrooms in Lekki, Maryland Mall, and Chevron Drive, offering an inspiring, fast-paced retail and fashion environment for team members.Role DescriptionThe Head of Operations is a full-time, on-site role located in Lekki, responsible for overseeing day-to-day operational activities across production, inventory, and retail showrooms. This role ensures that processes run efficiently, quality standards are maintained, and customer experience is consistently elevated. The Head of Operations will coordinate cross-functional teams, optimize workflows, track performance metrics, and implement continuous improvement initiatives. Key responsibilities include managing budgets and resources, supporting staffing and scheduling, aligning operations with brand strategy, and collaborating closely with leadership to meet growth and profitability targets.QualificationsStrong Operations Management skills, including process optimization and workflow design.Analytical Skills to interpret data, track KPIs, and support decision-making.Team Management and Communication skills to lead, motivate, and coordinate diverse teams.Budgeting and financial oversight skills to manage costs and support sustainable growth.Experience in retail, fashion, or consumer products operations is highly beneficial.Proven ability to work on-site in a fast-paced environment, with excellent organizational and time-management skills.Bachelor’s degree in Business, Operations Management, or a related field, or equivalent professional experience.Comfort with using digital tools and basic business software for planning, reporting, and communication.Interested candidates are expected to send their CV to humanevokeconsultingservices@gmail.com