Head of Operations – F&B Production & Supply Chain

Help us build the operational engine that powers Delicut’s growth.Delicut is growing, and we’re looking for an experienced, hands-on Head of Operations – F&B Production & Supply Chain to help lead and strengthen our operations across the UAE.In this role, you’ll take ownership of the day-to-day execution of our production and supply chain operations- from food production, quality and procurement to inventory, dispatch, logistics and partner kitchens.Reporting directly to the Chief Operating Officer, you’ll play a key role in building reliable, scalable and efficient operational systems while leading teams and driving continuous improvement.What You'll Own:Lead end-to-end F&B production and operational execution across company-operated and partner kitchen facilitiesDrive production planning, capacity management, productivity, throughput and operational efficiencyLead and strengthen partner-kitchen and outsourced production performance, including SLAs, scorecards and corrective actionsEnsure consistent food quality, food safety, HACCP compliance and operational standardsOversee procurement, inventory, food cost, yield, wastage and material traceabilityCoordinate dispatch, cold-chain operations, fleet and last-mile logistics to deliver accurate and on-time customer ordersBuild and improve SOPs, operational controls, KPIs and performance dashboardsUse data and structured problem-solving to identify operational gaps and drive continuous improvementLead and develop large, multicultural and shift-based operational teamsBuild a strong second line of operational leadership and create a culture of ownership, accountability and continuous improvementPartner with Customer Experience to identify root causes and reduce operationally driven customer complaintsSupport automation, technology adoption and scalable operating systems across the businessWhat We're Looking For:10+ years of progressive operations experience3+ years in a senior operational leadership roleStrong experience in F&B production, central kitchens, food manufacturing, FMCG or other high-volume production environmentsProven experience managing production planning, quality, supply chain, inventory and cost controlExperience leading large, multicultural and shift-based teamsStrong understanding of operational KPIs, productivity, food cost, yield, wastage and continuous improvementExperience building and implementing SOPs, controls and performance-management systemsExperience managing partner kitchens, outsourced production or external manufacturing partners is a strong advantageWorking knowledge of HACCP, food safety and cold-chain operationsStrong analytical, problem-solving and decision-making skillsUAE or wider GCC operations experience preferredA valid UAE driver’s license and willingness to travel between operational sites are mandatoryWhy Delicut:This is an opportunity to lead and shape the operating engine of a growing food-technology company. The role provides broad ownership, direct exposure to executive leadership and the opportunity to build scalable production, supply-chain and customer-fulfillment systems across the UAE.If you are a hands-on operational leader who enjoys building teams, improving systems and converting complex operational challenges into reliable execution, we would like to hear from you.