Head of People Operations

*****MUST HAVE EXPERIENCE WORKING W/A FEDERAL GOVERNMENT CONTRACTOR*****About SkylightSkylight is a digital consultancy using design and technology to help government agencies deliver better public services.We’re at the forefront of a civic movement to reinvent how all levels of government serve families, patients, and many others in today's digital world.If you want to play a part in driving this critical movement forward, we’d love for you to join our growing team of public interest technologists.About the jobSince launching several years ago, our team has grown rapidly. We find ourselves in an exciting position to further deepen our partnerships within the government contracting space, to continue to attract and retain amazing teammates, and to scale our capacity to make an even bigger difference in the world.Currently, our company is organized into three main groups: Executive Office (sets and operationalizes the strategic direction of the company), Federal Health & Civilian (focused on federal health and civilian missions), and Defense & Security (focused on defense, national security, and public safety missions).As our Head of People Operations, you’ll be responsible for leading people operations across the company so we can continue to attract, empower, and retain amazing public interest technologists. Your work will be central to improving and scaling our ability to make a genuine difference in the world. Our Head of People Operations must have proven experience navigating the evolving legal, regulatory, and social landscapes while preserving organizational values and maintaining trusted relationships with employees, leaders, customers, and government stakeholders.Talent acquisitionManage the talent life cycle, from workforce planning through onboarding, as part of the broader employee life cycleProvide leadership to the Head of Recruiting, who reports to this role, and grow the talent function over timeUnderstand the current and future talent needs of the organization, and build and maintain a strategic talent pipelineManage the onboarding processHREnsure awareness of and compliance with relevant labor laws, and lead employee relations, including sensitive and legal mattersPerform benchmark research on compensation and benefits, and partner on HR functions such as payrollManage and optimize our HRIS (Rippling)Create organizational charts and define each position’s responsibilitiesManage the offboarding processPeople & cultureOwn company-wide employee engagement: design and run engagement programs that reach across business unitsManage our performance management system (e.g., individual performance planning, performance evaluation, internal promotions, continuous feedback)Support the development and ongoing improvement of a professional capability framework for describing and measuring how to progress and be successful in various roles at SkylightDiscuss career-pathing options with high-potential employees and their team leadersOrganize and oversee individual and team training programs (both internal and external)Design programs that build culture, drive engagement, and retain great people as we scaleCreate and implement succession plansAcross all three pillarsPartner closely with business unit leaders and the executive team to align people strategy with the needs of the businessBuild fair, consistent people practices that reach a broad range of talent pools, reduce bias in how we evaluate candidates, and partner with organizations that widen our candidate reachImplement data-driven approaches to continually improving our people operations and talent outcomesUnderstand and drive the adoption of emerging best practices related to people operationsMinimum qualificationsExperience in a government contracting, consulting, or professional services environmentExperience as a people operations leader or similar roleExperience scaling people operations in a fast-growing organizationDemonstrated experience building high-performing, mission-driven workplace cultures where employees feel respected, supported, and empowered to do their best workSound judgment balancing transparency and visibility with confidentiality, privacy, and riskExperience recruiting design and technology professionals, such as product managers, product designers, user researchers, content strategists, software engineers, and DevOps engineersExperience working with remote teamsAwareness of relevant labor laws and how to comply with themAbility to operate at strategic and tactical levelsExcellent interpersonal, motivational, and relationship management skillsOrganized, detail-oriented, and quality-mindedSuperior written and oral communication skillsStrong data and analytical skillsComfortable navigating Human Resources Information Systems, Applicant Tracking Systems, and tools that support performance management and other HR functionsPassionate about creating better public outcomes through great government servicesA mindset and work approach that aligns with our core valuesAbility to travel for work from time to timeNice-to-have qualificationsExperience with Rippling or a comparable HRISOther requirementsAll work must be conducted within the U.S.You must be legally authorized to work in the U.S. now and in the future without sponsorship.As a government contractor, you may be required to obtain a public trust or security clearance.You may be required to successfully complete a company background check.Position typeThis is a full-time, exempt position.LocationThis is a fully remote position.SalaryThe salary range for this position is $170,000 to $240,000, based on experience and qualifications.