Head of Quality Control
Pearl Polyurethane Systems · United Arab Emirates
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We believe that different perspectives, experiences, and backgrounds drive innovation and help us deliver products that perform under the most demanding conditions anywhere in the world.As we continue to grow, we are seeking an experienced and visionary Head of Quality Control to lead quality governance across our global operations and establish a world-class quality management framework.About the RoleThe Head of Quality Control is the technical authority and Voice of Customer for product quality across Pearl Group. This role is responsible for designing, implementing, and maintaining the Group Quality Management System while ensuring consistent quality standards across multiple manufacturing sites.The successful candidate will oversee quality governance, site competency development, quality performance monitoring, audit readiness, customer complaint management, and continuous improvement initiatives. Routine batch approval remains delegated to certified site QC personnel, while the Head of QC focuses on quality strategy, risk management, exceptions, trends, and systemic improvements.Key ResponsibilitiesQuality Management System & GovernanceOwn and maintain the Pearl Group QA/QC Policy, all PPS-QC test methods, and the controlled-document framework.Maintain ISO 9001 (or equivalent) certification and ensure continual compliance across all sites.Lead organizational readiness for customer, certification, and third-party audits.Ensure consistency of quality standards and test methodologies across all manufacturing locations.Review and reconcile site-level quality deviations.Site QC Capability & Competency DevelopmentDevelop and maintain the Site QC Competency Matrix.Define certification requirements for technicians across products, test methods, and decision-making levels.Lead certification and re-certification programs for QC personnel.Standardize QC onboarding, training programs, and competency assessments across all sites.Quality Data, Trends & Escalation ManagementMonitor and analyze group-wide quality KPIs, including:Customer complaintsCOA failure ratesInternal retest ratesOut-of-Specification (OOS) frequenciesApply Statistical Process Control (SPC) and trend analysis to identify risks and improvement opportunities.Govern escalation protocols, distinguishing site-level issues from those requiring HQ intervention.Drive resolution of recurring quality concerns, significant deviations, and systemic risks.Voice of Customer & Management of ChangeTranslate customer specifications, COA requirements, and regulatory expectations into effective internal procedures.Lead quality reviews within the Management of Change (MOC) process for:Raw material substitutionsFormulation changesNew product introductionsOwn customer complaint investigations, root-cause analysis, CAPA implementation, and closure.Audits & CompliancePlan and lead the annual internal audit program, including cross-site audits.Act as the company's quality representative during customer and certification audits.Maintain the audit findings register and ensure corrective actions are completed within agreed timelines.Promote a culture of compliance, accountability, and continuous improvement.Future Growth OpportunityAs Pearl's compliance organization matures, this role is expected to expand to include:Environment, Health & Safety (EHS)Product StewardshipREACH and GHS ComplianceSDS Authoring and MaintenanceChemical RegistrationsProduct Safety ReviewsSite EHS ProgramsThis evolution will create an integrated Quality, EHS, and Product Stewardship function aligned with global chemical industry best practices.Qualifications & ExperienceBachelor's Degree in Chemistry, Chemical Engineering, Polymer Science, Materials Science, or a related discipline (Master's Degree preferred).Minimum 10 years of experience in Quality Control or Quality Assurance within the chemical, polyurethane, or related process industry.Strong foundation in Quality Control and Quality Assurance, with demonstrated success leading quality programs in manufacturing environments.Proven expertise in quality management systems, statistical analysis, root cause analysis, CAPA management, and continuous improvement.Hands-on laboratory experience involving polyurethane systems, foams, elastomers, and related materials.Practical experience implementing and maintaining ISO 9001 or equivalent quality management systems.Strong knowledge of SPC, control charts, process capability analysis, and data-driven decision-making.Experience leading quality teams, developing competencies, and working across multiple sites.Proven ability to influence change and drive compliance across functions without direct reporting authority.Experience managing internal, customer, third-party, and certification audits.Six Sigma Green Belt or Black Belt certification is an advantage.Fluent professional English with the ability to independently lead audits and customer interactions.Preferred QualificationsMulti-site manufacturing quality management experience.Experience within polyurethane, specialty chemicals, coatings, adhesives, elastomers, foams, or related industries.Knowledge of REACH, GHS, Product Stewardship, and chemical compliance requirements.Experience working with international customers, suppliers, and certification bodies.Proficiency in any additional international language, such as Arabic, French, Mandarin Chinese, Japanese, German, Portuguese, Spanish, Russian, Turkish, Malay, Indonesian (Bahasa Indonesia), or Italian, will be considered a strong advantage and will support effective engagement with global customers, suppliers, and certification bodies.Why Join Pearl?✅ Lead quality excellence across a growing international manufacturing organization.✅ Build and shape the future Quality Management System of Pearl Group.✅ Influence strategic quality decisions at a multi-site global level.✅ Work in an innovative environment committed to operational excellence and continuous improvement.✅ Be part of an organization that values diversity, inclusion, accountability, and professional growth.Apply NowIf you are a passionate quality leader ready to drive excellence across a global organization, we would love to hear from you.#Hiring #HeadOfQualityControl #QualityManagement #QualityAssurance #QualityControl #ISO9001 #ChemicalIndustry #Polyurethane #Manufacturing #Leadership #SPC #CAPA #SixSigma #UAEJobs #GlobalCareers