Head of Sales

HEAD OF SALES Department Sales Reports to Managing Director / Head of Administration Areas of Leadership Key Accounts, Partnerships, Field Sales, Showroom Sales and Sales Coordination BRAND ETHOSCraftsmanship | Integrity | Teamwork | Innovation | Customer Focus | SustainabilityABOUT ELEGANT FITTINGS LTD.Elegant Fittings Ltd. is a leading stone surface supplier and fabricator, partnering with some of the world’s top global brands to deliver premium interior and exterior finishing solutions. We specialize in high-quality stone surfaces for luxury residential, commercial and hospitality spaces, offering refined, durable and modern finishes tailored to an elite market.ROLE OVERVIEWWe are seeking an experienced and results-driven Head of Sales to lead our sales function, drive revenue growth, strengthen customer relationships and build a high-performing sales team. The successful candidate will provide strategic and hands-on leadership across key accounts, partnerships, field sales, showroom sales and business development, while driving sales performance, market expansion and commercial growth.KEY RESPONSIBILITIESA. Sales Strategy & Revenue Growth·               Develop and implement the Company's sales strategy in line with business objectives.·               Translate company revenue targets into regional, team and individual sales targets.·               Drive sales across retail, projects, B2B partnerships and strategic accounts.·               Monitor sales performance and take corrective action where required.B. Sales Pipeline & CRM Management·               Establish and enforce a structured sales pipeline from lead generation to closure.·               Ensure effective lead capture, qualification, quotation, follow-up and closing.·               Ensure consistent and accurate use of the CRM system.·               Monitor conversion rates, lead ageing, pipeline coverage and lead leakage.·               Conduct regular pipeline reviews with the sales team.C. Sales Team Leadership & Performance·               Lead, coach and mentor the sales team to achieve agreed targets.·               Build a performance-driven, accountable and collaborative sales culture.·               Conduct regular one-on-one coaching, field support and performance reviews.·               Address underperformance and performance gaps.·               Promote collaboration between showroom, field and other commercial teams.D. Business Development & Market Expansion·               Identify and develop new business opportunities, markets and revenue streams.·               Build relationships with interior designers, architects, developers, contractors and strategic partners.·               Drive referral, repeat-business and strategic partnership opportunities.·               Lead the commercial rollout of new markets and locations, including Diani, Zanzibar and future expansion areas.E. Deal Management & Commercial Control·               Personally manage strategic and high-value clients and opportunities.·               Support complex negotiations and closing of high-value projects.·               Review quotations for accuracy, appropriate pricing and margin protection.·               Work closely with Operations and Finance to ensure commercial feasibility and profitability.F. Customer Experience·               Ensure a consistent and professional client experience from first contact through installation and handover.·               Resolve major client concerns and escalations promptly.·               Ensure sales activities support the Company's premium/luxury brand positioning.G. Reporting & Sales Intelligence·               Prepare and maintain weekly and monthly sales reports and dashboards.·               Analyse sales trends, conversion performance, lost opportunities and market conditions.·               Provide management with actionable recommendations on sales performance, pricing, market opportunities and business growth.QUALIFICATIONS & EXPERIENCE·               Degree/Diploma in Business, Sales, Marketing or a related field.·               Minimum 5–8 years' sales experience, with demonstrated leadership experience.·               Experience in project-based sales, construction, interiors or related industries is an advantage.·               Proven experience in building, restructuring or leading sales teams.·               Experience in CRM, pipeline management and sales reporting.·               Demonstrated ability to drive revenue growth, improve conversion and manage performance.HOW TO APPLYAre you a results-driven sales leader with a proven track record of driving revenue growth, building high-performing sales teams, developing strategic partnerships and expanding into new markets? We want to hear from you!Send your CV and cover letter highlighting your experience in sales leadership, business development, revenue growth and market expansion to Jobs@elegantfittings.co.ke, quoting the subject “Application: Head of Sales”, on or before Friday, 28th August 2026.Elegant Fittings Ltd. is an equal opportunity employer.