Head of Sales

Role PurposeWe are seeking an experienced and results-driven Head of Sales to lead our commercial operations in Zimbabwe. The successful candidate will be responsible for driving the sales and market expansion strategy for our electric mobility business, leading high-performing sales teams, growing rider acquisition, and building strong dealer and distributor partnerships across the country.The ideal candidate must possess extensive knowledge of the Zimbabwean 2-wheeler industry, a strong network within the local market, and demonstrated experience in sales leadership, rider financing, dealership management, and customer acquisition.Key ResponsibilitiesSales Strategy & Business GrowthDevelop and execute the company's sales strategy to achieve revenue, market share, and growth objectives.Identify market opportunities and implement initiatives to expand the customer base across Zimbabwe.Drive sustainable growth through both B2B and B2C sales channels.Monitor market trends, competitor activities, and customer insights to inform commercial decisions.Team LeadershipLead, coach, and develop a high-performing electric motorbike sales team.Set clear sales targets, KPIs, and performance management frameworks.Foster a results-oriented and customer-centric sales culture.Rider Acquisition & Market DevelopmentDevelop and implement rider acquisition strategies to accelerate adoption of electric motorcycles.Build strong relationships with rider associations, fleet operators, delivery companies, and transport sector stakeholders.Drive market penetration initiatives across key regions and customer segments.Rider Financing & Credit SolutionsWork closely with financing partners to develop and manage rider financing and credit programs.Support the design and implementation of financing products that improve customer accessibility and affordability.Monitor financing performance and customer repayment trends.Dealer & Distributor Network ManagementEstablish, manage, and strengthen dealership and distributor partnerships across Zimbabwe.Identify new channel partners and expansion opportunities.Ensure distributors and dealers meet sales performance and customer service standards.Customer Experience & After-Sales SupportCollaborate with service and operations teams to ensure excellence in after-sales service delivery.Develop strategies to improve customer satisfaction, retention, and loyalty.Support the continuous improvement of service and maintenance programs.Forecasting & CRM ManagementLead sales forecasting, pipeline management, and business planning processes.Ensure accurate reporting and maintenance of customer and sales data within the CRM system.Utilize sales performance data to drive informed business decisions and resource allocation.Qualifications & ExperienceBachelor's Degree in Business Administration, Sales, Marketing, Economics, or a related field.Minimum of 8-10 years of progressive sales experience, with at least 4 years in a senior sales leadership role.Strong understanding of the Zimbabwe 2-wheeler industry and rider ecosystem.Established network within Zimbabwe's motorcycle, mobility, transport, or automotive sectors.Proven experience managing dealership and distributor networks.Demonstrated experience in rider financing, credit products, or asset financing solutions.Strong background in both B2B and B2C sales environments.Experience leading sales teams and delivering ambitious growth targets.Proficiency in CRM systems and sales forecasting methodologies.