Head of Wealth Management

Key ResponsibilitiesStrategy & Business GrowthDevelop and execute the Wealth Management strategy aligned with the Bank’s retail banking goals.Design and enhance customer propositions for Private, VIP/VVIP and Priority Banking segments.Identify growth opportunities, partnerships, and new wealth solutions to increase customer value, market share and profitability.Product Management & Islamic Banking SolutionsLead the development, enhancement and review of Sharia-compliant wealth products and services, including deposits, investments, Sukuk, financing, cards and premium banking solutions.Ensure products are commercially viable, customer-focused, compliant and supported by robust governance and operational frameworks.Review product performance and discontinue or redesign underperforming offerings.Profitability & PricingDrive product pricing, profitability and commercial performance.Develop business cases for new products and evaluate ROI, margins, revenue opportunities and customer profitability.Recommend pricing strategies and product enhancements to improve overall wealth business profitability.Investment & Market ExpertiseMaintain strong knowledge of local, regional and international investment markets.Establish relationships with investment houses, fund managers and strategic partners.Identify investment opportunities and provide market intelligence to management and relationship teams.Customer Segmentation & Portfolio GrowthDevelop customer segmentation models and service strategies.Increase customer wallet share through cross-selling and up-selling of banking, financing and investment products.Use customer data and analytics to identify opportunities and improve portfolio performance.Governance, Risk & Regulatory ComplianceEstablish a strong first-line governance framework covering the complete customer and product lifecycle.Ensure compliance with CBB regulations, Sharia requirements, product governance standards and customer protection requirements.Maintain effective controls, documentation, approvals, disclosures and risk monitoring processes.Audit, Risk & Issue ManagementReview audit, compliance, risk and Sharia findings to address root causes and prevent recurrence.Implement remediation plans and ensure timely closure of outstanding issues.Provide management with visibility over key risks and control effectiveness.Customer Onboarding & Lifecycle ManagementOversee end-to-end customer onboarding, servicing and relationship management processes.Ensure KYC, AML, suitability, customer classification, documentation and regulatory requirements are fully met.Promote disciplined and compliant customer management practices.Relationship Management OversightEstablish standards for Relationship Managers across portfolio management, customer service, sales, documentation and compliance.Drive productivity, customer acquisition, portfolio growth and service excellence.Ensure relationship-driven sales are balanced with strong governance and controls.Training & Capability DevelopmentDevelop training and certification programmes covering wealth products, Islamic banking, regulations, AML/KYC, customer protection and sales practices.Ensure employees remain competent and up to date with regulatory and product changes.Performance Management & ReportingManage comprehensive performance dashboards covering revenue, profitability, assets under management, customer growth, product penetration, service quality and risk indicators.Provide actionable management insights and recommendations to improve business performance.Key Success Measures (KPIs)Profitability and revenue growth of the Wealth Management business.Growth in assets under management, deposits and investments.Net new money and acquisition of new affluent customers.Increased customer wallet share and product penetration.Growth in fee and non-funded income.Strong customer retention and customer satisfaction.Relationship Manager productivity and portfolio performance.Successful implementation of new wealth propositions.Effective governance with zero material regulatory, Sharia or control breaches.Timely resolution of audit, compliance and risk issues.Required Qualifications & ExperienceBachelor's degree in Banking, Finance, Economics, Business Administration or a related field.MBA or relevant professional qualifications are preferred.10–15+ years of banking experience for Head/Senior Manager level, including Wealth Management, Private Banking, Islamic Banking, Product Development and Relationship Management.Strong understanding of investment products, Islamic finance, pricing, profitability, governance, AML/KYC, Sharia compliance and regulatory requirements.