Head Waitress

Company DescriptionLe Majlis is a French-Emirati café and dining venue located at Palm Jumeirah Mall, Dubai, operating under 111 Management. Blending the best of a restaurant, café, and bakery, Le Majlis offers guests a refined dining experience rooted in cultural warmth and elegance. Team members join a growing hospitality concept known for its attentive service, distinctive menu, and welcoming atmosphere.Role DescriptionThe Head Waitress role is a full-time, on-site position based at Le Majlis in Dubai, United Arab Emirates. This role is responsible for delivering a warm, attentive, and personalized dining experience across the assigned section, with excellent knowledge of the menu, ingredients, and daily offerings. Responsibilities include taking food and beverage orders accurately, providing professional recommendations on pastries, specialty coffee, and desserts, and building strong guest relationships throughout the service. The Head Waitress coordinates closely with the kitchen, barista, and service teams to ensure smooth, timely service, maintains high standards of table presentation and cleanliness, and handles guest requests and concerns professionally. The role also involves supporting the wider team when required and promoting the values of hospitality, elegance, and cultural warmth that define the Le Majlis experience.QualificationsStrong customer-facing skills, including guest relations and communication, to deliver a warm and engaging dining experience.Previous experience as a Head Waitress, Senior Waitress, or similar role in a reputable restaurant, café, or luxury hospitality environment.Fluent in Arabic and English; additional languages are an advantage.Solid knowledge of food and beverage service, including menu items, ingredients, and daily offerings.Excellent interpersonal skills and a polished, professional appearance.Currently based in the UAE.Ability to work flexible hours, including evenings, weekends, and holidays.Knowledge of health, safety, and hygiene standards in food service operations.