Health Affairs Manager

Job Purpose/Overview:Royal Canin has an ambition to become the reference of health through nutrition for cats and dogs. With this ambition we can improve the lives of cats and dogs through science, innovation and specialization. The Health Affairs Manager plays a critical role in establishing Royal Canin as a scientific thought leader in the animal health industry and ensuring the delivery of our scientific message to all stakeholders. This job acts as the ambassador for Royal Canin that is responsible for development and execution of training, scientific communication programs and materials for all stakeholders to support the sales goals of the business and help drive trust towards our brand. Internally, the jobholder must be capable of working across different departments to inform, educate, consult and achieve alignment on key scientific issues. As part of Corporate Affairs team in Southeast Asia, this person is also expected to provide support to other members of the team whenever deemed appropriate and necessary to fulfil the goals and ambitions of Royal Canin locally and globally.

Key Responsibilities

General Develop the local scientific communication plan with Pillar Head, Marketing and Sales team.Develop/adapt all scientific communication materials and training modules for local market.Develop and execute technical/product/nutritional presentations to key internal and external stakeholders to disseminate information regarding Royal Canin, products and pet nutrition. Provide technical / product support to key areas of the business including Consumer Care, Regulatory Affairs and Marketing/Sales/ Digital teams to support the sales goals of the business and help drive our brand reputation.Attend relevant global/ scientific communications meetings and trainings, keep up to date with all products launches in the market and veterinary/scientific information as per required. Education for Internal Stakeholders Train internal stakeholders (associates) and relevant agencies engaged by the business unit, including but not limited to, on-boarding, new product/product uplift training, sales representatives and consumer-facing regular training.Work hand in hand with Sales, Marketing, and Digital team in overseeing and proof-reading the on-pack and off-pack communications from scientific point of view.Education for External StakeholdersPresent/ deliver nutritional and animal knowledge trainings to external stakeholders in various platforms as required by the business unit (this can include but is not restricted to veterinarians, vet nurses, vet students, breeders, retailers, pet owners and NGOs).Provide support on customers’ and end-consumers’ enquiries and feedback regarding product quality or selections.Support deployment of Royal Canin scientific key opinion leader strategy.Serve as scientific spokesperson as required.Provide technical/ product support and represent Royal Canin at local conference/exhibitions.Provide veterinary advice for customers and consumers as required.Provide articles and writings with scientific journals and trade media as required.Key Opinion Leaders and Stakeholder ManagementDrive enhancement of internal and external reputation by identifying, interpreting, and influencing the emerging scientific environment.Manage and further develop the network of key opinion leaders, academics and others that can influence Royal Canin’ standing in the scientific arena across pillars. Manages relationships for best business benefit.Develop and execute Royal Canin scientific KOL strategy with support of Scientific Communication Managers.Co-create with pillar heads on providing values that aligns with our company’s purpose within KOL strategy.Develop and execute veterinary universities strategy including nutrition lectures, student ambassadors and collaborative initiatives. Review and edit press releases and provide input on media strategy/toolkits where related to nutrition, scientific areas.Monitors, interprets and communicates developments in science and nutrition, and assesses their impact upon the business.Job Qualifications/Specifications:Degree in Veterinary Medicine.Excellent communication (both written and oral) in English and additional local language is preferable.Minimum 3 years exposure in small animal practice, communications, training/education, or marketing related to scientific, technical, or medical content.In-depth knowledge of veterinary science and nutrition, evidence of external veterinary and scientific networks desirable.Strong project management skills and the ability to work alone with minimal oversight on several projects at once while balancing multiple and overlapping timelines.Is passionate and capable to work with diverse international team members.Excellent in Power-point and presentation skills (oral and written).Excellent in PC skills (Microsoft Excel, Word, PowerPoint etc.)