Hindi Speaking Call Centre Executive

Hindi Speaking Call Centre Agent/Executive (Roster Basis)Location: Colombo 03 & Colombo 05 (Onsite basis)Working Days: 7 days, Roster Basis (1 day leave per week)Working Hours: 7 am - 7 pm / 7 pm - 7 am (Roster basis)Responsibilities:Handle inbound and outbound customer calls in Hindi.Respond to customer queries and provide accurate information.Resolve complaints and service-related issues professionally.Work on a roster basis, including rotating shifts, weekends, and public holidays as scheduled.Maintain flexibility to work different shifts based on operational requirements.

Requirements

Candidates should be based in Sri Lankan. Language Proficiency: Hindi Language is Mandatory.Ability to work on Roster basis & weekends is essential.High fluency in English (written and spoken). Strong natural sales qualities, persuasive communication, negotiation tactics, and closing skills are essential. Prior experience in telesales, outbound call centres, or sales setups is a strong advantage. Basic familiarity with sales CRMs and software tools. Interested candidates may apply via, jobs@mindplus.global