[HO CHI MINH CITY] CUSTOMER SERVICE REPRESENTATIVE (ENGLISH SPEAKING) - TAXI APP

📌 JOB RESPONSIBILITIESHandle Hotline inbound calls, emails, and chats/messages from both customers and driver-partners.Consult, support, and resolve customer complaints regarding the app's products and services.Update accurate information and data on the internal system.💼 JOB REQUIREMENTSNationality: Vietnames nationals only.Language: Good English communication skills (Equivalent to B1 level or above).Education: High School Graduate or above.Voice: Clear, easy-to-hear voice without strong regional accents.Experience: Experience in Customer Service/Call Center is a strong plus.⏰ WORK SCHEDULEMain shift: Rotating shifts on a weekly basis, 5 working days + 1 random day off per week.Shift 1: 07:00 – 16:00Shift 2: 10:00 – 19:00Shift 3: 12:00 – 21:00Shift 4: 13:00 – 22:00Shift 5: 22:00 – 07:00💵 TOTAL INCOME & BENEFITSTotal Income: 9,400,000 – 9,700,000 VND/monthBasic Salary: 8,000,000 VNDMeal Allowance: 500,000 VNDKPI Bonus: 900,000 – 1,200,000 VND/monthProbation Period: 45 days (Receive 100% of probation salary).Full insurance package: SHUI (Social, Health, Unemployment) and 24/7 Accident Insurance.14 days of annual leave/year.13th-month salary bonus.Clear career roadmap and promotion path.Annual salary review and performance adjustment.Dynamic and international working environment.📩 APPLY NOW:Mail: ngockieunga.ho@concentrix.com Or Zalo: +84866900202 (Nga)Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we encourage you to apply anyway. We’ll do our best to match you with the right job, whether it’s this one or another role.