Holidays Sales Executive

Company Description Excellent Tours is a travel agency specializing in planning and organizing both group and individual holiday experiences. The company offers tailored itineraries for a wide range of destinations, with a particular focus on popular locations such as Europe and Dubai. Excellent Tours provides end-to-end support, from initial consultation to final booking, aiming to make travel planning seamless and enjoyable. The team works closely with clients to understand their preferences and budget, ensuring personalized and memorable holidays.Role Description The Holidays Sales Executive is a full-time, on-site role based in Ajman. This role is responsible for consulting with clients to understand their holiday needs, recommending suitable travel packages, and preparing customized itineraries for group and individual trips. Daily tasks include responding to inquiries, providing detailed information on destinations and tour options, preparing quotations, and handling bookings and reservations. The Holidays Sales Executive will coordinate with suppliers and partners, follow up with clients to close sales, and maintain accurate records of leads and confirmed bookings. The role also involves meeting sales targets, supporting promotional activities, and delivering a high standard of customer service throughout the travel planning process.Qualifications Experience in holiday or travel package sales, with the ability to understand client requirements and propose suitable itineraries.Strong customer service and communication skills, including active listening, clear presentation of options, and professional follow-up.Basic knowledge of popular holiday destinations, especially Europe and Dubai, and familiarity with group and individual travel arrangements.Ability to manage bookings, quotations, and documentation accurately, with good attention to detail and organizational skills.Comfort using computers and reservation or CRM systems, and the ability to learn new travel-related software quickly.Proven ability to work toward sales targets, negotiate with clients, and handle objections in a constructive manner.High level of integrity and reliability, with the ability to work on-site in Ajman and collaborate effectively with a local team.Previous experience in a travel agency or tourism environment and proficiency in English; knowledge of additional languages is an advantage.