Home Administrator

About the RoleWe are seeking an organised, professional, and compassionate Care Home Administrator to join our team. The successful candidate will play a key role in ensuring the smooth and efficient day-to-day running of the care home by providing high-quality administrative support to the Home Manager, staff, residents, and their families. The ideal candidate will have excellent organisational and communication skills, strong attention to detail, and the ability to manage confidential information with discretion. Experience in a care home or healthcare environment would be an advantage.About the CompanyKara Healthcare is a quality care provider devoted to delivering first-class dementia, nursing, residential, and respire care to residents living in our homes. We believe our residents deserves choice, dignity, and independence. Follow our CEO Nitesh Somani or Kara Healthcare LinkedIn to find out more about us.ResponsibilitiesProvide comprehensive administrative support to the Home Manager and the wider care home team.Maintain accurate resident records, staff files, and other essential documentation.Manage telephone calls, emails, correspondence, and general enquiries professionally.Support the admissions process, including maintaining resident information and completing relevant paperwork.Assist with staff recruitment, onboarding, training records, and personnel documentation.Maintain records relating to staff rotas, annual leave, sickness, and attendance.Assist with invoicing, purchase orders, petty cash, and other financial administration as required.Ensure records and documentation are maintained in line with data protection requirements and internal policies.Support audits, inspections, and compliance activities by ensuring documentation is accurate and up to date.Liaise with residents, relatives, healthcare professionals, suppliers, and external organisations.Provide a welcoming and helpful first point of contact for visitors and families.Undertake general office duties to support the effective running of the home.QualificationsA relevant administration or business qualification.Required SkillsPrevious experience in an administrative or office-based role.Excellent written and verbal communication skills.Strong organisational skills and attention to detail.Good IT skills, including Microsoft Word, Excel, email, and electronic record-keeping systems.Ability to manage competing priorities and meet deadlines.High standards of confidentiality, professionalism, and accuracy.A friendly, approachable, and compassionate manner.Ability to work independently and as part of a team.Preferred SkillsPrevious experience working in a care home, nursing home, or healthcare setting.Knowledge of care home administration, CQC requirements, and relevant record-keeping standards.Experience with staff records, payroll preparation, invoicing, or financial administration.Pay range and compensation packageCompetitive salary.What We OfferSupportive and welcoming working environment.Training and professional development opportunities.The opportunity to contribute to the delivery of high-quality care.A rewarding position within a team dedicated to residents’ wellbeing and dignity.