Hospice Marketer

Job Title/Position: Community Relationship RepresentativeReports To: ED/Director of Clinical Services

Location: Rapid City, South DakotaCome join an amazing and growing team at Stillwater Hospice.

At ten locations and growing Stillwater has succeeded in the end of life space by prioritizing team members within the organization. With second to none patient service and community dedication, Stillwater is the provider of choice in the communities in which we serve. Stillwater Hospice Community Relationship Representatives are a critical part of our hospice team. If you are excited about stepping into an important role for a growing, and dynamic team, apply now!! PAY RATE: $55k - $65kBONUS OPPORTUNITYBENEFITS FOR FULL TIME POSITIONS Health InsuranceDental Insurance401k Retirement Plan100% match up to 4%No vesting periodPaid Time Off (PTO)Accrual of PTO starts immediatelyFlexible Work Schedule with Work/Life BalanceStillwater University for learning and developmentJob Description SummaryResponsible for managing all aspects of organization marketing including establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, meeting with patients and patients families to provide hospice & palliative service overviews, organizing hospice & palliative care education events and much more.Essential Job Functions/ResponsibilitiesBuild and maintain relationships with hospitals, physicians, nursing homes, assisted living facilities, discharge planners, social workers, and case managersEstablish trust with local organizations, churches, senior centers, veterans groups and community leadersEducate healthcare professionals and the public on:What hospice & palliative care isEligibility criteriaServices offered (medical, emotional, spiritual support)Host or participate in workshops, seminars and health fairsDispel myths of misunderstanding about hospice & palliative careGenerate referrals through strong relationships and educationGuide families and referral sources through the intake processEnsure timely follow-up to convert referrals into admissionsWork closely with the admissions and clinical teams to ensure a seamless transition for patientsCommunicate patient and family needs gathered during initial outreachDevelop and implement marketing plans that align with organizational goalsAnalyze referral trends and territory performanceIdentify opportunities for growth within assigned territoryRepresent Stillwater's mission, core values and services professionallyMaintain a consistent brand image in the communityKeep accurate records of outreach efforts, referral sources, and contactsProvide regular reports on marketing activities and outcomes to leadershipThe above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.Position QualificationsBachelor's degree preferred.Excellent communication and interpersonal skillsEmpathy and emotional intelligenceUnderstanding of hospice philosophy and servicesSales or marketing background (healthcare marketing preferred)Organization and time managementCultural sensitivity and community awareness