Hospital operations Manager

WE ARE HIRING HOSPITAL SERVICES MANAGERLocation: Riyadh, Saudi ArabiaWe are looking for an experienced Hospital Services Manager to oversee and standardize hospital support and hospitality services across multiple healthcare facilities.We are particularly interested in candidates currently working in hospital operations, hospital services and housekeeping,healthcare support services, facility services, patient experience, or hospitality management within healthcare environments.Key Responsibilities:• Oversee hospital services and hospitality operations across multiple facilities in Riyadh.• Ensure high standards of patient experience, cleanliness, comfort, hygiene, and service quality.• Manage and standardize housekeeping, linen, guest amenities, and hospitality services.• Ensure compliance with QHSE, hygiene, infection prevention, and patient safety standards.• Monitor service quality, patient satisfaction, KPIs, and operational performance.• Lead and develop hospitality and support-services teams.• Manage external hospitality and facility service providers and contractors.• Conduct operational audits and implement corrective action plans.• Work closely with hospital management, nursing, medical teams, and support departments.• Support new hospital openings and the implementation of service standards.• Contribute to budgeting, cost optimization, and continuous improvement initiatives.• Provide regular operational and KPI reports to senior management. Requirements:• 6–10 years of relevant experience in hospitality, hospital services, healthcare operations, or a similar environment.• Previous experience within hospitals, medical centers, or healthcare organizations is highly preferred.• Proven experience managing multi-site operations and regional activities.• Previous experience in Saudi Arabia or GCC countries is highly preferred.• Bachelor's or Master's degree in Hospitality Management, Hotel Management, Facility Management, Healthcare Management, or a related field.• Strong knowledge of hospital services, patient experience, QHSE standards, and healthcare accreditation requirements.• Strong leadership and team-management skills with experience managing multicultural teams.• Excellent organizational, analytical, communication, and problem-solving skills.• Strong experience in operational reporting and KPI management.• Ability to oversee and manage female staff accommodation.