Hospitality Assistant

Job Description

Job Title: / Hospitality AttendantJob SummaryThe Butler / Hospitality Attendant is responsible for providing exceptional hospitality services to guests and executives by serving food and beverages, preparing dining and meeting areas, maintaining cleanliness and presentation standards, and ensuring a professional and welcoming environment at all times.Key ResponsibilitiesServe food, beverages, tea, coffee, and refreshments to guests and management in a professional manner.Prepare and arrange dining areas, meeting rooms, and hospitality facilities before and after use.Maintain cleanliness and organization of pantry, kitchenettes, dining areas, and service equipment.Ensure all hospitality supplies are adequately stocked and report shortages when necessary.Assist in setting up meetings, events, and special functions.Follow proper food safety, hygiene, and sanitation standards.Handle hospitality requests promptly and courteously.Collect used dishes and utensils and ensure they are cleaned and stored properly.Maintain confidentiality and professionalism while serving executives and VIP guests.Report any maintenance issues or equipment malfunctions to the supervisor.Perform other hospitality-related duties as assigned.QualificationsHigh school diploma or equivalent.Previous experience in hospitality, hotel services, catering, or a similar role is preferred.Basic knowledge of food safety and hygiene practices.Ability to communicate in basic English; Arabic is an advantage.Professional appearance and excellent customer service skills.SkillsHospitality and customer service.Food and beverage serving techniques.Communication and interpersonal skills.Time management.Attention to detail.Ability to work under pressure.Teamwork and cooperation.Flexibility and reliability.Working ConditionsIndoor hospitality environment.May require shift work, weekends, and public holidays depending on operational needs.Standing and walking for extended periods and lifting light hospitality equipment when required.