Hospitality Coordinator / Concierge Hospitality Coordinator / Concierge

We are seeking a dedicated Hospitality Coordinator / Lobby Concierge to oversee all aspects of guest services and hospitality at our Client's Nashville Headquarters. The ideal candidate will ensure exceptional guest experiences, and uphold high standards of service.*Responsibilities*- Register and Check-in all visitors to our location- Communicate guest(s) arrival to Hospitality Team and hosts- Ensure guest satisfaction by addressing inquiries, concerns, and complaints promptly- Monitor and maintain service quality standards- Coordinate with other departments to meet guest needs efficiently- Oversee reservation systems and room assignments-Communicate any security concerns promptly to onsite securty team-Have a strong working knowledge of our daily events*Qualifications*- Proven experience in a hospitality management role- Strong job ownership and interpersonal skills- Excellent time management and organizational abilities- High levelhospitality experience a plus- Proficiency in phone etiquette and guest relations- Bilingual or multilingual skills are a plusJoin our team as a Hospitality Coordinator to join our dedicated staff in providing top-notch service to our guests.Job Type: Full-time