Hospitality Manager

Hospitality Manager – Riyadh | HealthcareLocation: Riyadh, Saudi ArabiaIndustry: HealthcareExperience: 6–10+ yearsLanguage: Fluent Arabic & EnglishNationality: Open to all nationalitiesWe are looking for an experienced Hospitality Manager to oversee hospitality and housekeeping operations across healthcare facilities in Riyadh.Key ResponsibilitiesLead hospitality and housekeeping operations across multiple healthcare facilities.Ensure high standards of cleanliness, hygiene, comfort, and patient experience.Develop and standardize hospitality service standards across hospitals.Monitor hospitality KPIs, patient satisfaction, quality, and service performance.Ensure compliance with QHSE, infection prevention, safety, and healthcare accreditation standards.Manage hospitality supervisors, housekeeping teams, and external service contractors.Oversee linen, guest amenities, hospitality consumables, and related services.Conduct operational audits and implement corrective action plans.Coordinate with hospital management, nursing, medical, and support teams.Lead continuous improvement and patient-experience initiatives.Support new hospital openings and implementation of hospitality standards.Contribute to budgeting, cost optimization, reporting, and operational planning.Lead, coach, train, and develop multicultural hospitality teams.Candidate RequirementsBachelor's or Master's degree in Hospitality Management, Hotel Management, Facility Management, Healthcare Management, or a related field.6–10+ years of relevant hospitality management experience, preferably in hospitals, healthcare organizations, or medical centers.Proven experience managing multi-site or regional operations.Previous Saudi Arabia or GCC experience is highly preferred.Strong knowledge of hospitality operations and patient experience standards.Understanding of QHSE and healthcare accreditation requirements.Strong leadership, communication, analytical, and problem-solving skills.Experience managing multicultural teams and external contractors.Fluent in Arabic and English (spoken and written).French language skills will be an advantage.Willingness to travel between healthcare facilities in Riyadh, Makkah, and Jeddah as required.Ability to oversee and manage staff accommodation.