Hospitality Manager

Hospitality Service ManagerOversee daily operation and ensuring seamless guest serviceOversee the daily operations of the apartment and manage all departments such as housekeeping, food and beverageServes as a leader in displaying outstanding hospitality skillsEnsuring high levels of service satisfaction by providing excellent customer serviceManaging budgets and financial plans and controlling expenditurePlanning maintenance work, events, and room bookingsEnsure safety and hygiene in work areasEnsuring compliance with health and safety regulationsEnsure all facilities and rooms are well maintained and meet safety standardsRequired Skills and QualificationsExperience: Previous experience in a service management role or related field is essential.Leadership Skills: Strong leadership and team management abilities to motivate and guide staff effectively.Customer-Focused: A strong customer service orientation with the ability to build and maintain relationships.Problem-Solving: Excellent troubleshooting and creative problem-solving skills to address service issues promptly.Communication: Strong written and verbal communication skills to interact effectively with customers and team members.Industry Knowledge: Comprehensive knowledge of industry standards, regulations, and best practices relevant to the service sector.