Hospitality Revenue Management Consultant

TROPICAL KASBAHJOB DESCRIPTIONPosition: Hospitality Revenue Management ConsultantContract Type: Independent consultancy Location: Bali, with regular on-site presence in UbudReporting To: Ownership and Executive ManagementCollaboration With: Operations, Reservations, Marketing and Finance teamsABOUT TROPICAL KASBAHTropical Kasbah is a boutique hospitality group operating a distinctive portfolio of villas, studios, lofts and private houses across Mas, central Ubud and Kintamani.We are seeking an experienced Hospitality Revenue Management Consultant to review, rebuild and implement our pricing, OTA and distribution strategy across the entire portfolio.This is a hands-on assignment. We are not looking for a consultant who provides only general recommendations or theoretical reports. The selected consultant must analyse our actual data, implement the approved strategy, train our internal team and establish systems that can continue operating after the consultancy ends.OBJECTIVE OF THE ASSIGNMENTThe consultant’s primary objective will be to improve net accommodation revenue and profitability through better pricing, distribution, inventory management, OTA conversion and direct-booking strategy.The consultant must help Tropical Kasbah answer the following questions for every property:* Is the property correctly positioned?* Is the current price appropriate for its market and customer segment?* Is underperformance caused by pricing, visibility, content, distribution or product quality?* Which promotions genuinely increase profitable bookings?* Which discounts reduce revenue without creating sufficient additional demand?* What is the correct minimum net selling price?* How should rates change according to demand, season, booking pace and remaining availability?SCOPE OF WORK1. Revenue and Performance Audit* Review historical and current occupancy, ADR, RevPAR, average length of stay, booking lead time, booking pace and pickup.* Analyse gross and net revenue by property, room type and booking channel.* Review OTA commissions, discounts, taxes, cancellations and other distribution costs.* Identify the most and least profitable properties and rate plans.* Assess weekday, weekend, seasonal and last-minute performance.* Verify the quality and reliability of existing revenue and reservation data.* Establish an accurate performance baseline before recommending changes.2. Pricing Strategy* Create an individual pricing strategy for every villa, studio, loft and house.* Define weekday, weekend, low-season, shoulder-season and high-season rates.* Establish occupancy-based and demand-based pricing rules.* Recommend appropriate prices for September, October, November, December and January.* Define minimum net rates below which properties should not be sold.* Review weekly, monthly, mobile, Genius and last-minute discounts.* Prevent excessive discount stacking across OTAs.* Create pricing rules for different guest capacities and numbers of rooms opened.* Recommend appropriate pricing before and after significant property improvements, including the opening of the shared pool at Mas.3. OTA and Distribution Optimisation* Audit Booking.com, Airbnb, Agoda and all other active distribution channels.* Review rate parity, availability, inventory, restrictions and room mapping.* Identify duplicate, incorrect, hidden or poorly positioned listings.* Review property categories, titles, descriptions, photographs, amenities and cancellation policies.* Analyse impressions, page views, conversion rates, rankings and booking performance wherever data is available.* Recommend which channels should be maintained, improved, added or removed.* Ensure that rates and availability are correctly synchronised through the PMS and channel manager.* Review existing promotions and remove those that are unnecessary, overlapping or unprofitable.4. Commercial and Direct-Booking Strategy* Review the balance between OTA and direct reservations.* Recommend actions to increase profitable direct bookings.* Assess website pricing, booking flow and conversion obstacles.* Develop value-added packages without unnecessarily reducing the published rate.* Coordinate with the marketing team so that campaigns target periods and properties where demand is genuinely required.* Identify potential commercial partnerships with travel agents, concierge services, retreat organisers and other relevant partners.5. Reporting and Forecasting* Create a clear weekly revenue dashboard covering every property.* Produce monthly occupancy, ADR, RevPAR and net-revenue forecasts.* Track booking pace and pickup for the following 90 days.* Show performance by property, channel and rate plan.* Provide clear written explanations for every significant pricing recommendation.* Present results and actions during a weekly revenue meeting with ownership and the management team.* Ensure that all calculations and recommendations can be audited and understood internally.6. Implementation and Training* Implement all approved pricing and distribution changes directly with the internal team.* Establish written daily, weekly and monthly revenue-management procedures.* Train the designated team members to maintain pricing, availability and OTA content.* Create a clear approval process for future price changes and promotions.* Ensure that the company does not become permanently dependent on the consultant.* Provide a complete handover at the end of the assignment.EXPECTED DELIVERABLESFirst 30 Days* Complete audit of every property and booking channel.* Verification of current prices, discounts, commissions and net rates.* Identification of urgent OTA, availability and inventory issues.* Competitor set for each property category.* Performance baseline and initial 90-day forecast.* Recommended pricing calendar for all properties.* List of immediate actions ranked by financial impact and urgency.Days 31–60* Implementation of approved pricing and distribution changes.* Correction of OTA rate plans, restrictions and listing structures.* Launch of the weekly revenue dashboard.* Coordination with marketing on weak periods and underperforming products.* Review of the first results and adjustment of the strategy.* Initial training of the operations and reservations teams.Days 61–90* Full performance review against the established baseline.* Final optimisation of rates, promotions and distribution.* Documented revenue-management SOPs.* Training and competency assessment of the internal team.* Final report showing completed actions, results, unresolved risks and recommendations for the following six months.* Formal handover of dashboards, calendars, procedures and access responsibilities.KEY PERFORMANCE INDICATORSThe consultant’s performance will be evaluated using verified data and an agreed baseline. Relevant KPIs may include:* Net room revenue after commissions and discounts.* ADR and RevPAR by property.* Occupancy by property and period.* OTA conversion rates.* Direct-booking contribution.* Distribution cost as a percentage of revenue.* Booking pace and forecast accuracy.* Reduction of unnecessary or overlapping discounts.* Accuracy of rates, availability and inventory across channels.* Completion and adoption of the revenue-management procedures.Occupancy alone will not be considered sufficient evidence of success. Increased occupancy achieved through excessive discounting will not be treated as positive performance.REQUIRED EXPERIENCE AND SKILLS* Proven professional experience in hotel, resort, villa or boutique hospitality revenue management.* Strong practical experience with Booking.com, Airbnb, Agoda, PMS platforms and channel managers.* Demonstrable knowledge of dynamic pricing, forecasting, inventory control and distribution.* Strong understanding of ADR, RevPAR, booking pace, pickup, lead time, channel costs and net profitability.* Experience managing multiple properties or different accommodation categories.* Ability to diagnose whether underperformance is caused by price, content, visibility, distribution or the physical product.* Advanced spreadsheet and reporting capabilities.* Strong analytical and commercial judgement.* Ability to explain complex information clearly to owners and operational teams.* Excellent written and spoken English.* Good working command of Bahasa Indonesia.* Availability for regular on-site meetings and team training in Ubud.APPLICATION REQUIREMENTSApplicants must submit:* An updated CV or professional profile.* Details of relevant hospitality revenue-management assignments.* Examples of properties or portfolios previously managed.* Specific, measurable results achieved.* References from previous hospitality clients or employers.* A proposed consultancy fee and expected weekly availability.* Confirmation of availability for an initial three-month assignment.SHORTLISTED CANDIDATE ASSESSMENTShortlisted candidates may be asked to review a limited and anonymised sample of Tropical Kasbah’s pricing and performance data.They will be expected to:* Identify the main commercial issues.* Explain which additional information is required.* Recommend an initial course of action.* Demonstrate how results would be measured.Candidates will not be selected solely on the presentation or appearance of their report. Priority will be given to the quality of their reasoning, their ability to work with real data and their proven implementation experience.CONFIDENTIALITY AND DATA PROTECTIONThe consultant will have access to confidential commercial, financial, pricing and guest-related information. A confidentiality and non-disclosure agreement must be signed before access is provided.All company data, dashboards, analyses, documents, procedures and account configurations created or modified during the assignment will remain the exclusive property of Tropical Kasbah.