Hospitality Supervisor

Saudi Service Company Limited (SSCL) is a leading service provider in the Kingdom of Saudi Arabia, specializing in maintenance operations, facility management, and technical support services. The company is committed to delivering reliable, high-quality, and cost-effective solutions that ensure the smooth and efficient operation of client facilities across healthcare, industrial, and commercial sectors.Job Overview:Supervise hospitality operations to ensure cleanliness, hygiene, and a safe environment across assigned facilities. Oversee staff performance, maintain compliance with company policies, and deliver high-quality housekeeping services that meet organizational and client expectations.Responsibilities:Supervise housekeeping staff to ensure daily cleaning tasks are completed to quality standards.Inspect facilities regularly to verify cleanliness, hygiene, and compliance with safety protocols.Allocate tasks, schedules, and resources effectively to meet operational requirements.Train and guide housekeeping staff on cleaning procedures, safety standards, and proper equipment use.Monitor inventory of cleaning supplies and request replenishments as needed.Address housekeeping-related issues, complaints, or service gaps promptly.Ensure compliance with occupational health and safety standards and company housekeeping policies.Coordinate with other departments to support special events, deep cleaning, or emergency needs.Maintain accurate records of staff attendance, cleaning schedules, and inspection reports.Identify opportunities for service improvement and recommend efficiency enhancements.Prepare periodic performance reports for management review.Ensure alignment of individual and team efforts with the organization's strategic goals, fostering a culture of collaboration, accountability, and continuous improvement to achieve desired outcomes.Perform any additional duties or tasks assigned by the direct supervisor, as required to support departmental and organizational objectives.Educational Background:Diploma or bachelor’s degree in Housekeeping Management, Facility Management, or a related field.Certification in housekeeping management or occupational health and safety is an advantage.Key Skills:hospitality Operations SupervisionStaff Training and DevelopmentQuality Control and InspectionsTime Management and SchedulingHealth, Safety, and Hygiene ComplianceInventory and Resource ManagementCommunication and Team LeadershipProblem-Solving and Service OrientationYears of Experience:3– 5 years of experience in hospitality operations, including at least 1–2 years in a supervisory role.