Host / Hospitality Associate

Jigger & Pony Group is a leading hospitality company that owns and operates restaurants and bars in Singapore. A pioneer in Singapore’s cocktail bar scene, the Group’s portfolio comprises of the following bars and restaurants:Cocktail Bars-Jigger & Pony (No. 9 The World’s 50 Best Bars 2025, No. 3 Asia’s 50 Best Bars 2025)Gibson – Timeless cocktail bar balancing balances ingredient‑driven creativity with classicsLive Twice – Cocktail bar inspired by mid-century modern JapanPop City - Japanese-lifestyle cocktail bar in Singapore’s Central Business DistrictCosmo Pony - Convivial bar with a cosmopolitan soul in JakartaBOP - Korean cocktail dining bar in Tanjong PagarRestaurants-Humpback – oyster bar and seafood bistro with a focused wine & cocktail listCaffe Fernet – Modern Italian restaurant bar with a view of the Marina Bay waterfrontWe are seeking a dynamic and personable Host to be the first point of contact for our guests. This role is pivotal in setting the tone for the guest experience, ensuring each visitor feels welcomed, valued, and eager to return.Job Description

Responsibilities

Warm Welcomes: Greet and seat guests while ensuring a positive first impression.Reservation Management: Handle reservations and walk-ins efficiently, optimizing seating arrangements to enhance guest satisfaction.Guest Engagement: Provide attentive service by regularly engaging with guests after seating, responding to inquiries, and ensuring a seamless experience.Ambiance Maintenance: Ensure the reception, dining and common areas are clean, organized, and inviting at all times.Problem Resolution: Address and resolve guest concerns promptly and professionally, enhancing overall satisfaction.Job Requirements/QualificationsMinimum of 1 years of experience in a similar role within a fast-paced hospitality environment.Ability to multitask and stay composed in a fast-paced environment.Passion for hospitality and creating memorable guest experiences.Strong organizational skills with keen attention to detail.Willingness to learn with a positive mindset – training will be providedConverse in good English and proficient in service-languageTeam player and friendly personalityPositive attitude, proactive and highly engaged