Host Management - Indonesia

JOB DESCRIPTIONJob title: Trainer + Host ManagementDepartment: Direct BrandCompany: EcomobiLocation: Jakarta--Key responsibilities:1. Host Recruitment & Talent DevelopmentSource, screen, and interview livestream Host candidates through recruitment platforms and social media channels.Assess candidates' communication, sales, and livestream capabilities.Coordinate onboarding and build a sustainable Host talent pipeline to support business growth.Develop career growth plans and continuously improve the quality of the Host team.2. Host Training & CoachingDeliver onboarding and continuous training programs based on the company's training curriculum.Provide theoretical and practical training on livestream sales, product knowledge, communication skills, and livestream best practices.Conduct workshops, coaching sessions, and refresher training to enhance Hosts' professional skills.Observe, evaluate, and certify Hosts' competency upon completion of training programs.Provide regular feedback and personalized coaching to improve Hosts' performance and confidence during livestream sessions.3 .Livestream Host Management & OperationsManage Hosts' working schedules and allocate manpower to ensure sufficient coverage for daily livestreams and campaigns.Coordinate with cross-functional teams to ensure smooth livestream execution and resolve operational issues.Track and verify Hosts' attendance, working hours, campaign deliverables, and operational compliance.Support campaign execution and contribute to achieving business performance targets.4. Performance ManagementMonitor and evaluate Host performance based on livestream KPIs, sales performance, and business objectives.Analyze performance data to identify strengths, improvement areas, and training needs.Handle performance-related issues and implement improvement plans where necessary.Ensure Hosts comply with company policies, operational standards, and livestream quality requirements.5. Cross-functional CollaborationWork closely with Livestream Operations, Business Development, Creative, Technical Support, Administration, and other stakeholders to ensure successful campaign execution.Coordinate onboarding, documentation, training schedules, and operational processes related to Hosts.Prepare reports, monitor operational metrics, and recommend process improvements to optimize team efficiency.Competencies:1–3 years of experience in Host Management, Livestream Operations, Livestream Training, Creator Management, Talent Management, Recruitment, or related fields.Proven experience in training or coaching Livestream Hosts, with hands-on experience supporting daily livestreams and mega campaigns.Strong understanding of livestream sales, creator operations, and performance management.Excellent communication, presentation, coaching, and interpersonal skills.Strong coordination, stakeholder management, analytical, and problem-solving abilities.Ability to manage multiple priorities in a fast-paced environment.Proficient in Google Workspace and/or Microsoft Office.Good command of English is preferred.Benefits:100% Salary and allowances for 3-month ProbationLunch allowance, Laptop allowance, Free parkingCompetitive compensation package with performance-based incentives.Access to training programs focused on industry trends, technical skills, and personal development.Collaborative culture with talented colleagues who are leaders in the affiliate and influencer marketing space.Opportunities to grow your career and make a meaningful impact on the Southeast Asian digital ecosystem.Fund for Training & Development: annual training budget according to rank; the company also frequently organizes internal training courses and training with external instructors.Bonuses for holidays and special occasions; 13th month salary; bonus based on working performance(quarterly) and Salary review twice a yearPersonal Healthcare Insurance besides Social and Medical Insurance; annual health check-upTeambuilding: from 2-3 times/year, both local and overseasInternational working environment with foreign colleagues and partnersOpportunities for professional training on jobs and skills.Other information:Flexible time: 9AM – 6PM (7,5 hours/day From Monday to Friday)Working location: Lippo Kuningan, 28th Gedung Lippo Kuningan H. R. Kav B-12, RT.6/RW.7, Kuningan, Karet Kuningan, Kecamatan Setiabudi, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12920