Hostess

Position: Hostess (Restaurant and Bar)What will I get?Competitive salary ranging from £35,000 to £36,500 gross per annum, based on a 40-hour working week and inclusive of service charge, depending on experience.Enhanced annual leave, increasing with length of serviceComplimentary meals while on duty£1,000 “Refer a Friend” bonus schemeOngoing learning and professional development opportunitiesReward programmes, long service recognition, and employee appreciation incentivesEmployer pension contribution of 3%Complimentary dry cleaningEnhanced maternity and paternity payA vibrant social calendar and engagement programme, including team events, seasonal celebrations and a quarterly Chair’s messageAccess to the HSF Health Plan*, including:Dental reimbursement24/7 GP advice line and confidential counselling support, including assistance for dependentsOptical reimbursementComplimentary cover for your partner and childrenHigh street and grocery discounts, discounted cinema tickets, and a wide range of retail offersDiscounted gym membershipsWhat will I be doing?As a Host/ Hostess, you will be responsible for:Welcoming guests to the restaurant and escorting them to their table with seamless efficiency, leaving a positive lasting impressionCreating genuine emotional bonds with guests to build loyalty and exceptional service experiencesAnswering telephone calls, making reservations, and managing bookingsLiaising with our Reservations and Front Office teams for bookingsCoordinating with the Restaurant Manager and Executive Chef for special requests, menus, and assisting other colleagues throughout service.Bring experience managing entrances or guest flows for bars, nightclubs, or similar high-energy venues.What are we looking for?Immaculate personal presentation with a warm and welcoming personalityIntuitive service and an absolute understanding of our guests' needs to create exceptional service experiences that result in lasting memoriesMotivated, creative, and experienced in a similar role within a five-star hotel or fine dining environmentA passion for food and quality products, a team player who is an avid learner, and wants to be challenged and developedProven ability to work in a pressured environment with the most demanding guestsBe flexible to work on weekends and holidays.Who are we?We are a 5-star luxury lifestyle boutique hotel located in the heart of Chelsea. Set in a 19th century building next to Sloane Square station and featuring a rooftop restaurant, an intimate cocktail bar, and thirty exceptionally designed bedrooms, the property has been elegantly restored to create unique experiences.Within one of London’s most stylish interiors, the hotel combines the quintessentially British style of the Cadogan Estate with a unique French touch. Designed as an exceptional and inspiring destination, it highlights the distinguished and historic pedigree of the Sloane Square Conservation Area in a private and intimate setting.Independently run, the hotel employs passionate, focused individuals with a determination to succeed. To assist us in hosting our wonderful clients, we are on the search for the ambassadors of this truly unique property. They will be given the opportunity to make their own mark while delivering an exceptional service of unparalleled quality.*Upon successful completion of the probation period*The service charge range fluctuates based on our forecasted business levels and may vary from month to month.