Hostess

Kitopi is the region's leading creator and partner for magical food experiences. With a purpose to satisfy the world’s appetite to create joy, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the industry by helping brands grow and scale in both the delivery and dine-in spaces.Launched in Dubai, UAE, in January 2018, Kitopi has grown to become one of the greatest success stories in the food tech space. Kitopi’s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS) - an in-house suite of applications that optimizes cloud kitchen operations in real time.With over 6,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar.𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:Welcome and greet guests warmly upon arrival.Manage reservations, guest seating, and table allocation efficiently.Escort guests to their tables and provide menus.Manage waiting lists and communicate estimated waiting times.Coordinate closely with the service team to ensure smooth table turnover.Handle guest requests and enquiries professionally.Maintain accurate reservation and guest information.Ensure the entrance and hostess area are clean, organized, and presentable.Support the restaurant team during busy periods.Maintain high standards of hospitality, grooming, and customer service.𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀:Previous experience as a Hostess, Guest Relations, or similar role in a restaurant or hospitality environment.Excellent communication and interpersonal skills.Friendly, confident, and service-oriented personality.Ability to work in a fast-paced beach restaurant environment.Professional appearance and strong grooming standards.Good English communication skills; additional languages are an advantage.Flexible to work evenings, weekends, and public holidays.𝗞𝗲𝘆 𝗖𝗼𝗺𝗽𝗲𝘁𝗲𝗻𝗰𝗶𝗲𝘀:Guest RelationsCommunication SkillsReservation ManagementCustomer ServiceTeamworkProfessional GroomingMultitaskingProblem SolvingSo, what does it really mean to work at Kitopi?We are constantly striving to make Kitopi the best place to work by empowering you to be the best version of yourself every day. Our company values act as our guiding principles to help ensure that everyone feels safe, included, and like they truly belong.Kitopi is an equal-opportunity employer. While we currently operate in multiple countries, we are over 70 different nationalities of talented Kitopians. Whether you are a seasoned professional, a recent graduate, or someone looking to return to the workforce after a break, we encourage you to apply. We celebrate rich diverse backgrounds, lifestyles, and cultures and have a 0-tolerance policy towards racism, bigotry, and hate. Please apply if you see a position that makes your heart skip a beat and help us build a company that we are all proud to work for.Customer-obsessed and tech-enabled, at Kitopi, we are a team of passionate humans who are on a mission together to satisfy the world’s appetite and create joy.