Hostess

Job SummaryWe are looking for a friendly, well-presented, and customer-oriented Hostess to be the first point of contact for guests. The Hostess will welcome customers, manage seating arrangements, assist with reservations, and ensure guests receive a warm and pleasant experience from the moment they arrive.Key ResponsibilitiesWelcome and greet guests with a warm and professional attitude.Manage guest seating and maintain an organized seating plan.Escort guests to their tables and provide menus when required.Handle reservations, walk-ins, and waiting lists efficiently.Provide accurate information about the restaurant, menu, and available seating.Coordinate with servers, kitchen staff, and management to ensure smooth guest flow.Monitor table availability and communicate estimated waiting times to guests.Respond politely to guest inquiries and assist in resolving basic concerns.Maintain cleanliness and presentation of the reception/entrance area.RequirementsPrevious experience as a Hostess, Front Desk Executive, Receptionist, or in a customer-service role is preferred.Excellent communication and interpersonal skills.Pleasant personality with a positive and welcoming attitude.Good customer-service skills.Ability to remain calm and professional in a busy environment.Good organizational and multitasking abilities.Basic knowledge of restaurant operations is an advantage.Ability to work flexible hours, including weekends and holidays.Good command of English and Nepali.Skills: communication,skills,customer