Hostess

HOSTESS | L'ETO GROUPDUBAIAbout L'ETO GroupL'ETO Group was founded on a philosophy that blends nutritious, health-conscious dining with an iconic dessert selection. Inspired by the essence of summer — freshness, vibrance, and warmth — we have grown from a single café in Soho into more than 40 locations across the UK, UAE, Saudi Arabia, Qatar, and beyond.Joining L'ETO means becoming part of a global brand where creativity, ownership, and hospitality come together to create unforgettable guest experiences.Job Overview At L’ETO Group, we believe exceptional guest experiences begin with a warm welcome. As a Hostess, you will be the first point of contact for our guests, creating a positive and memorable first impression. You will be responsible for greeting guests, managing reservations, coordinating seating arrangements, and ensuring smooth front-of-house operations while delivering the highest standards of hospitality.Key ResponsibilitiesWelcome and greet guests warmly upon arrival and ensure the entrance area is always attended.Escort guests to their tables, assist with seating, present menus, and introduce them to the service team.Manage reservations, walk-ins, waitlists, and table allocations efficiently.Maintain excellent knowledge of the menu, and L’ETO brand standards.Build familiarity with regular guests to provide personalized service.Communicate venue policies and company standards confidently and professionally.Answer phone calls promptly and handle reservation inquiries accurately.Monitor guest satisfaction and the overall dining atmosphere throughout service.Engage with guests in a friendly and professional manner, showing genuine hospitality.Coordinate effectively with restaurant operations and cross-functional teams.Maintain strong organizational skills and manage multiple tasks in a fast-paced environment.Remain calm, professional, and solution-oriented during busy service periods.Requirements & QualificationsMinimum 1-2 years of experience as a Hostess, Receptionist, or in a guest-facing hospitality role.Previous experience in restaurants, cafés, or hospitality venues is preferred.Excellent communication and interpersonal skills with a friendly and professional demeanour.Strong organizational, multitasking, and time-management abilities.Ability to remain calm and professional under pressure.Experience handling reservations, guest inquiries, and telephone communications.Passion for delivering exceptional customer service and creating memorable guest experiences.Language Requirement: English proficiency with strong verbal and written communication skills. Russian or Arabic language skills are an advantage.Flexibility to work shifts, weekends, and public holidays as required.Send your CV to: careers@leto.groupOnly shortlisted candidates will be contacted.